HP ENVY 13-ba0000 Maintenance and Service Guide - Page 5

Table of contents

1

Product description

.......................................................................................................................................

1

2

Getting to know your computer

......................................................................................................................

4

Locating hardware

.................................................................................................................................................

4

Locating software

..................................................................................................................................................

4

Right side

...............................................................................................................................................................

5

Left side

.................................................................................................................................................................

6

Display

....................................................................................................................................................................

7

Low blue light mode (select products only)

........................................................................................

7

Keyboard area

........................................................................................................................................................

9

Touchpad

.............................................................................................................................................

9

Touchpad settings

.............................................................................................................

9

Lights

.................................................................................................................................................

10

Button and ﬁngerprint reader

...........................................................................................................

11

Special keys

.......................................................................................................................................

13

Bottom

.................................................................................................................................................................

14

Labels

...................................................................................................................................................................

15

3

Illustrated parts catalog

..............................................................................................................................

17

Computer major components

..............................................................................................................................

17

Display assembly subcomponents

......................................................................................................................

27

Mass storage devices

...........................................................................................................................................

28

Cables

...................................................................................................................................................................

29

Miscellaneous parts

.............................................................................................................................................

30

4

Removal and replacement procedures preliminary requirements

....................................................................

32

Tools required

......................................................................................................................................................

32

Service considerations

.........................................................................................................................................

32

Plastic parts

.......................................................................................................................................

32

Cables and connectors

......................................................................................................................

32

Drive handling

...................................................................................................................................

33

Workstation guidelines

.....................................................................................................................

33

Electrostatic discharge information

....................................................................................................................

33

Generating static electricity

..............................................................................................................

34

Preventing electrostatic damage to equipment

...............................................................................

34

Personal grounding methods and equipment

..................................................................................

35

v

Section	Page
Product description	9
Getting to know your computer	12
Locating hardware	12
Locating software	12
Right side	13
Left side	14
Display	15
Low blue light mode (select products only)	15
Keyboard area	17
Touchpad	17
Touchpad settings	17
Lights	18
Button and fingerprint reader	19
Special keys	21
Bottom	22
Labels	23
Illustrated parts catalog	25
Computer major components	25
Display assembly subcomponents	35
Mass storage devices	36
Cables	37
Miscellaneous parts	38
Removal and replacement procedures preliminary requirements	40
Tools required	40
Service considerations	40
Plastic parts	40
Cables and connectors	40
Drive handling	41
Workstation guidelines	41
Electrostatic discharge information	41
Generating static electricity	42
Preventing electrostatic damage to equipment	42
Personal grounding methods and equipment	43
Grounding the work area	43
Recommended materials and equipment	43
Packaging and transporting guidelines	44
Removal and replacement procedures for authorized service provider parts	45
Component replacement procedures	45
Preparation for disassembly	45
Bottom cover and rubber feet	46
Battery	47
Touchpad	48
Speakers	50
Solid-state drive and Optane Memory Module	51
WLAN module	53
Fan	55
Heat sink	56
System board	58
IR sensor board	60
Display assembly	62
Power connector	70
Keyboard/top cover	71
Backing up, restoring, and recovering	72
Backing up information and creating recovery media	72
Using Windows tools	72
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	72
Restoring and recovery	73
Restoring, resetting, and refreshing using Windows tools	73
Recovering using HP Recovery media	73
Changing the computer boot order	73
Using HP Sure Recover (select products only)	74
Using HP PC Hardware Diagnostics	75
Using HP PC Hardware Diagnostics Windows (select products only)	75
Downloading HP PC Hardware Diagnostics Windows	75
Downloading the latest HP PC Hardware Diagnostics Windows version	76
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	76
Installing HP PC Hardware Diagnostics Windows	76
Using HP PC Hardware Diagnostics UEFI	76
Starting HP PC Hardware Diagnostics UEFI	77
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	77
Downloading the latest HP PC Hardware Diagnostics UEFI version	77
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	78
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	78
Downloading Remote HP PC Hardware Diagnostics UEFI	78
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	78
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	78
Customizing Remote HP PC Hardware Diagnostics UEFI settings	78
Specifications	80
Computer specifications	80
xx cm (xx-in) display specifications	81
Hard drive specifications	81
Power cord set requirements	83
Requirements for all countries	83
Requirements for specific countries and regions	84
Recycling	86

HP ENVY 13-ba0000 Maintenance and Service Guide - Page 5

Table of contents

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