Grounding the work area
...................................................................................................................
35
Recommended materials and equipment
........................................................................................
35
Packaging and transporting guidelines
..............................................................................................................
36
5
Removal and replacement procedures for authorized service provider parts
....................................................
37
Component replacement procedures
..................................................................................................................
37
Preparation for disassembly
.............................................................................................................
37
Bottom cover and rubber feet
...........................................................................................................
38
Battery
...............................................................................................................................................
39
Touchpad
...........................................................................................................................................
40
Speakers
............................................................................................................................................
42
Solid-state drive and Optane Memory Module
.................................................................................
43
WLAN module
....................................................................................................................................
45
Fan
.....................................................................................................................................................
47
Heat sink
............................................................................................................................................
48
System board
....................................................................................................................................
50
IR sensor board
..................................................................................................................................
52
Display assembly
...............................................................................................................................
54
Power connector
...............................................................................................................................
62
Keyboard/top cover
...........................................................................................................................
63
6
Backing up, restoring, and recovering
...........................................................................................................
64
Backing up information and creating recovery media
........................................................................................
64
Using Windows tools
.........................................................................................................................
64
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)
.....
64
Restoring and recovery
........................................................................................................................................
65
Restoring, resetting, and refreshing using Windows tools
..............................................................
65
Recovering using HP Recovery media
...............................................................................................
65
Changing the computer boot order
...................................................................................................
65
Using HP Sure Recover (select products only)
..................................................................................
66
7
Using HP PC Hardware Diagnostics
................................................................................................................
67
Using HP PC Hardware Diagnostics Windows (select products only)
.................................................................
67
Downloading HP PC Hardware Diagnostics Windows
.......................................................................
67
Downloading the latest HP PC Hardware Diagnostics Windows version
.......................
68
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only)
.....................................................................................................
68
Installing HP PC Hardware Diagnostics Windows
.............................................................................
68
Using HP PC Hardware Diagnostics UEFI
.............................................................................................................
68
Starting HP PC Hardware Diagnostics UEFI
.......................................................................................
69
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