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HP ENVY PC 32-a0000i User Guide - Page 45

Using Remote HP PC Hardware Diagnostics UEFI settings select, products only

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Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only) NOTE: For some products, you might have to download the software to a USB flash drive by using the product name or number. To download HP PC Hardware Diagnostics UEFI by product name or number (select products only) to a USB flash drive: 1. Go to http://www.hp.com/support. 2. Enter the product name or number, select your computer, and then select your operating system. 3. In the Diagnostics section, follow the on-screen instructions to select and download the specific UEFI Diagnostics version for your computer. Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) Remote HP PC Hardware Diagnostics UEFI is a firmware (BIOS) feature that downloads HP PC Hardware Diagnostics UEFI to your computer. It can then execute the diagnostics on your computer, and it might upload results to a preconfigured server. For more information about Remote HP PC Hardware Diagnostics UEFI, go to http://www.hp.com/go/techcenter/pcdiags, and then select Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI NOTE: HP Remote PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version To download the latest Remote HP PC Hardware Diagnostics UEFI version, follow these steps: 1. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. 2. Select Download Remote Diagnostics, and then select Run. Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number NOTE: For some products, you might have to download the software by using the product name or number. To download HP Remote PC Hardware Diagnostics UEFI by product name or number, follow these steps: 1. Go to http://www.hp.com/support. 2. Select Get software and drivers, select your type of product, enter the product name or number in the search box that is displayed, select your computer, and then select your operating system. 3. In the Diagnostics section, follow the on-screen instructions to select and download the Remote UEFI version for the product. Customizing Remote HP PC Hardware Diagnostics UEFI settings Using the Remote HP PC Hardware Diagnostics setting in Computer Setup (BIOS), you can perform the following customizations: Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) 37

Section	Page
Getting started	9
Best practices	9
Caring for your safety and comfort	9
Advantages of flicker-free technology (select products only)	9
Adjusting low blue light mode (select products only)	10
Getting information	10
Getting to know your computer	12
Locating hardware	12
Locating software	12
Setting up your computer	12
Shutting down (turning off) the computer	13
USB ports	13
Connecting to a network	16
Connecting to a wireless network	16
Using the wireless controls	16
Airplane mode key	16
Operating system controls	16
Connecting to a WLAN	17
Using HP Mobile Broadband (select products only)	18
Using GPS (select products only)	18
Using Bluetooth wireless devices (select products only)	18
Connecting Bluetooth devices	18
Connecting to a wired network—LAN (select products only)	19
Enjoying entertainment features	20
Using the camera	20
Using audio	20
Connecting speakers	20
Connecting headphones	20
Connecting a microphone	21
Connecting headsets	21
Using sound settings	21
Using video	21
Connecting a DisplayPort device using a USB Type-C cable (select products only)	22
Connecting a Thunderbolt device using a USB Type-C cable (select products only)	23
Connecting video devices by using a VGA cable (select products only)	24
Connecting video devices using an HDMI cable (select products only)	25
Setting up HDMI audio	25
Connecting digital display devices using a Dual-Mode DisplayPort cable (select products only)	26
Discovering and connecting to Miracast-compatible wireless displays (select products only)	27
Using data transfer	27
Connecting devices to a USB Type-C port (select products only)	27
Navigating the screen	28
Using touch gestures (select products only)	28
Using the keyboard and mouse	28
Using the action keys or hot keys	28
Action keys	28
Maintaining your computer	30
Improving performance	30
Using Disk Defragmenter	30
Using Disk Cleanup	30
Using HP 3D DriveGuard (select products only)	30
Identifying HP 3D DriveGuard status	31
Updating programs and drivers	31
Updating using Windows 10	31
Updating using Windows 10 S	31
Cleaning your computer	32
Using HP Easy Clean (select products only)	32
Removing dirt and debris from non-HP Easy Clean computers	32
Caring for wood veneer (select products only)	33
Traveling with or shipping your computer	33
Securing your computer and information	35
Computer security features	35
Troubleshooting	36
Computer does not start	36
Power	37
Monitor (select products only)	37
Keyboard and mouse (with cable)	38
Keyboard and mouse (wireless)	38
Speakers and sound	38
Internet access	39
Software troubleshooting	40
Using HP PC Hardware Diagnostics	42
Using HP PC Hardware Diagnostics Windows (select products only)	42
Downloading HP PC Hardware Diagnostics Windows	42
Downloading the latest HP PC Hardware Diagnostics Windows version	43
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	43
Installing HP PC Hardware Diagnostics Windows	43
Using HP PC Hardware Diagnostics UEFI	43
Starting HP PC Hardware Diagnostics UEFI	44
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	44
Downloading the latest HP PC Hardware Diagnostics UEFI version	44
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	45
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	45
Downloading Remote HP PC Hardware Diagnostics UEFI	45
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	45
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	45
Customizing Remote HP PC Hardware Diagnostics UEFI settings	45
Backing up, restoring, and recovering	47
Backing up information and creating recovery media	47
Using Windows tools	47
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	47
Restoring and recovery	48
Restoring, resetting, and refreshing using Windows tools	48
Recovering using HP Recovery media	48
Changing the computer boot order	48
Using HP Sure Recover (select products only)	49
Specifications	50
Operating specifications	50
Electrostatic discharge	51
Accessibility	52
HP and accessibility	52
Finding the technology tools you need	52
The HP commitment	52
International Association of Accessibility Professionals (IAAP)	52
Finding the best assistive technology	53
Assessing your needs	53
Accessibility for HP products	53
Standards and legislation	54
Standards	54
Mandate 376 – EN 301 549	54
Web Content Accessibility Guidelines (WCAG)	54
Legislation and regulations	54
Useful accessibility resources and links	55
Organizations	55
Educational institutions	55
Other disability resources	55
HP links	55
Contacting support	56
Support information	57
How to get help	57
Where to get help	57
Customer support for repairs	58
Before upgrading your hardware	58

Match case Limit results 1 per page

Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)

NOTE:

For some products, you might have to download the software to a USB ﬂash drive by using the

product name or number.

To download HP PC Hardware Diagnostics UEFI by product name or number (select products only) to a USB

ﬂash drive:

Go to

http://www.hp.com/

support

Enter the product name or number, select your computer, and then select your operating system.

In the

Diagnostics

section, follow the on-screen instructions to select and download the speciﬁc UEFI

Diagnostics version for your computer.

Using Remote HP PC Hardware Diagnostics UEFI settings (select

products only)

Remote HP PC Hardware Diagnostics UEFI is a ﬁrmware (BIOS) feature that downloads HP PC Hardware

Diagnostics UEFI to your computer. It can then execute the diagnostics on your computer, and it might upload

results to a preconﬁgured server. For more information about Remote HP PC Hardware Diagnostics UEFI, go to

http://www.hp.com/

go/techcenter/pcdiags

, and then select

Find out more

Downloading Remote HP PC Hardware Diagnostics UEFI

NOTE:

HP Remote PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a

server.

Downloading the latest Remote HP PC Hardware Diagnostics UEFI version

To download the latest Remote HP PC Hardware Diagnostics UEFI version, follow these steps:

Go to

http://www.hp.com/

go/techcenter/pcdiags

. The HP PC Diagnostics home page is displayed.

Select

Download Remote Diagnostics

, and then select

Run

Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number

NOTE:

For some products, you might have to download the software by using the product name or number.

To download HP Remote PC Hardware Diagnostics UEFI by product name or number, follow these steps:

Go to

http://www.hp.com/

support

Select

Get software and drivers

, select your type of product, enter the product name or number in the

search box that is displayed, select your computer, and then select your operating system.

In the

Diagnostics

section, follow the on-screen instructions to select and download the

Remote UEFI

version for the product.

Customizing Remote HP PC Hardware Diagnostics UEFI settings

Using the Remote HP PC Hardware Diagnostics setting in Computer Setup (BIOS), you can perform the

following customizations:

Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)