HP ENVY Rove 20-k000 User Guide - Page 49

Restore and recovery

There are several options for recovering your system. Choose the method that best matches your

situation and level of expertise:

●

If you need to restore your personal files and data, you can use Windows File History to restore

your information from the backups you created. For more information and steps for using File

History, see Help and Support. From the Start screen, type

h

, and then select

Help and

Support

.

●

If you need to correct a problem with a preinstalled application or driver, use the Drivers and

Applications Reinstall option of HP Recovery Manager to reinstall the individual application or

driver.

From the Start screen, type

recovery

, select

HP Recovery Manager

, select

Drivers and

Applications Reinstall

, and then follow the on-screen instructions.

●

If you want to restore the system to a previous state without losing any personal information,

Windows System Restore is an option. System Restore allows you to restore without the

requirements of Windows Refresh or a reinstallation. Windows creates system restore points

automatically during a Windows update and other system maintenance events. Even if you did

not manually create a restore point, you can choose to restore to an automatically created

restore point. For more information and steps for using Windows System Restore, see Help and

Support. From the Start screen, type

h

, and then select

Help and Support

.

●

If you want a quick and easy way to recover the system without losing your personal information,

settings, or apps that came preinstalled on your computer or were purchased from the Windows

Store, consider using Windows Refresh. This option does not require backing up data to another

drive. See

Using Windows Refresh for quick and easy recovery

on page

42

.

●

If you want to reset your computer to its original state, Windows provides an easy way to remove

all personal data, apps, and settings, and reinstall Windows.

For more information, see

Remove everything and reinstall Windows

on page

42

.

●

If you want to reset your computer using a minimized image, you can choose the HP Minimized

Image Recovery option from the HP Recovery partition (select models only) or HP Recovery

media. Minimized Image Recovery installs only drivers and hardware-enabling applications.

Other applications included in the image continue to be available for installation through the

Drivers and Applications Reinstall option in HP Recovery Manager.


Recovering using HP Recovery Manager

on page

43

.

●

If you want to recover the computer's original factory partitioning and content, you can choose

the System Recovery option from the HP Recovery partition (select models only) or use the HP

Recovery media that you have created. For more information, see

Recovering using HP

Recovery Manager

on page

43

. If you have not already created recovery media, see

Creating

HP Recovery media

on page

40

.

●

If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery

media to restore the factory image to the replacement drive. For more information, see

Recovering using HP Recovery Manager

on page

43

.

●

If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager

offers the Remove Recovery Partition option.


Removing the HP Recovery partition

on page

44

.

Restore and recovery

41

Section	Page
Starting right	9
Best practices	9
Fun things to do	9
More HP resources	10
Getting to know your computer	12
Finding your hardware and software information	12
Locating hardware	12
Locating software	12
Front	12
Right side	13
Left side	15
Back	16
Top	16
Bottom	17
Labels	17
Identifying the labels	17
Connecting to a network	18
Connecting to a wireless network	18
Using the wireless controls	18
Using an Internet service provider	18
Setting up a WLAN	19
Configuring a wireless router	19
Protecting your WLAN	19
Connecting to a WLAN	20
Connecting to a wired network	21
Connecting to a local area network (LAN)	21
Enjoying entertainment features	22
Volume control	22
Using the webcam	22
Using audio	22
Adjusting the volume	22
Connecting speakers	22
Connecting headphones	23
Using Beats Audio	23
Accessing Beats Audio	23
Using video	23
Using Intel Wireless Display and Wireless Music (select models only)	23
Managing your audio and video files	23
Navigating using the keyboard and pointing devices	24
Using touch screen gestures	24
One-finger slide	24
Tapping	25
Scrolling	25
Pinching/stretching	26
Rotating (select models only)	26
Edge swipes	26
Right-edge swipe	27
Left-edge swipe	27
Top-edge swipe and bottom-edge swipe	28
Using the keyboard	29
Using the action keys	30
Using Microsoft Windows 8 shortcut keys	31
Using the integrated numeric keypad	31
Managing power	33
Initiating Sleep and Hibernation	33
Intel Rapid Start Technology (select models only)	33
Manually initiating and exiting Sleep	33
Manually initiating and exiting Hibernation	34
Setting password protection on wakeup	34
HP CoolSense (select models only)	34
Refreshing your software content with Intel Smart Connect Technology (select models only)	35
Shutting down (turning off) the computer	35
Managing and sharing information	36
Using a USB device	36
Connecting a USB device	37
Removing a USB device	37
Inserting and removing a memory card	38
Maintaining peak performance	39
Performing routine maintenance	39
Using Disk Cleanup	39
Using Disk Defragmenter	39
Updating programs and drivers	39
Cleaning your computer	40
Cleaning products	40
Cleaning procedures	40
Cleaning the display	40
Cleaning the sides and cover	40
Cleaning the keyboard	40
Using security measures	41
Setting Windows passwords	41
Setting Setup Utility (BIOS) passwords	42
Using Internet security software	42
Installing software updates	42
Installing Windows updates	42
Updating software	43
Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)	44
Starting Setup Utility (BIOS)	44
Updating the BIOS	44
Determining the BIOS version	44
Downloading a BIOS update	45
Using HP PC Hardware Diagnostics (UEFI)	45
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	46
Backing up, restoring, and recovering	47
Creating recovery media and backups	47
Creating HP Recovery media	48
Restore and recovery	49
Using Windows Refresh for quick and easy recovery	50
Remove everything and reinstall Windows	50
Recovering using HP Recovery Manager	51
What you need to know	51
Using the HP Recovery partition (select models only)	51
Using HP Recovery media to recover	52
Changing the computer boot order	52
Removing the HP Recovery partition	52
Troubleshooting	54
Wireless connection problems	54
Cannot connect to a WLAN	54
Cannot connect to a preferred network	54
Current network security codes are unavailable	55
Cannot connect to the wireless router	55
Network status icon is not displayed	56
Power problems	56
Computer will not turn on or start	56
Hard drive error	56
Computer is not responding	57
Computer shuts down unexpectedly	57
Display problems	57
The display is blank	57
Images on the screen are too large or too small, or the images are fuzzy	57
Keyboard and mouse problems	57
Audio problems	59
No sound is produced	59
Software problems	60
Specifications	61
Input power	61
Operating specifications	61
Electrostatic Discharge	62

HP ENVY Rove 20-k000 User Guide - Page 49

Restore and recovery, Drivers and Applications Reinstall option in HP Recovery Manager.

Page 49 highlights