HP EliteDisplay E243p User Guide - Page 28

Contacting support, Preparing to call technical support, Horizontal Position, Vertical Position

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2. Press the function buttons on the monitor that display up and down arrow icons to properly adjust the position of the image in the display area of the monitor. The Horizontal Position shifts the image left or right; the Vertical Position shifts the image up or down. Contacting support To resolve a hardware or software problem, go to http://www.hp.com/support. Use this site to get more information about your product, including links to discussion forums and instructions on troubleshooting. You can also find information about how to contact HP and open a support case. Preparing to call technical support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call: ● Monitor model number ● Monitor serial number ● Purchase date on invoice ● Conditions under which the problem occurred ● Error messages received ● Hardware configuration ● Name and version of the hardware and software you are using 22 Chapter 3 Support and troubleshooting

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2.
Press the function buttons on the monitor that display up and down arrow icons to properly adjust the
position of the image in the display area of the monitor. The
Horizontal Position
shifts the image left or
right; the
Vertical Position
shifts the image up or down.
Contacting support
To resolve a hardware or software problem, go to
support
. Use this site to get more
information about your product, including links to discussion forums and instructions on troubleshooting. You
can also
find
information about how to contact HP and open a support case.
Preparing to call technical support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical
support. Have the following information available when you call:
●
Monitor model number
●
Monitor serial number
●
Purchase date on invoice
●
Conditions under which the problem occurred
●
Error messages received
●
Hardware
configuration
●
Name and version of the hardware and software you are using
22
Chapter 3
Support and troubleshooting