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HP F4140 User Guide - Page 118

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Troubleshooting Chapter 12 (continued) On light On On Blinking Blinking Resume light Blinking Blinking Blinking Blinking Check Print Cartridge light Paper Type lights Description Solution The print cartridge might be defective. 1. Remove the black print cartridge. 2. Close the print cartridge door. 3. Check the On light. • If the On light blinks, replace the tri-color print cartridge. • If the On light remains steadily lit, replace the black print cartridge. Blinking 1 On, 1 Off The print carriage is stalled. Open the print cartridge door, and check that the carriage is not blocked. Blinking Both blinking The control panel overlay is not attached or is not attached properly. 1. Turn the HP Allin-One off. 2. Attach the control panel overlay using the instructions in the Setup Guide. 3. Turn the HP Allin-One back on. Blinking Both off Scanner failure Turn the HP All-inOne off, then on again. If the problem persists, contact HP customer support. Blinking Both The HP All-in-One blinking has a fatal error. 1. Turn the HP Allin-One off. 2. Unplug the power cord. 3. Wait a minute, then plug the power cord back in. 4. Turn the HP Allin-One back on. 116 Troubleshooting

Section	Page
Contents	3
HP Deskjet F4100 All-in-One series Help	7
HP All-in-One overview	9
The HP All-in-One at a glance	9
Control panel buttons	10
Status light overview	12
Use the HP Photosmart software	13
Find more information	15
How do I?	17
Connection information	19
Supported connection types	19
Use printer sharing	19
Load originals and load paper	21
Load originals	21
Choose papers for printing and copying	21
Recommended papers for printing and copying	22
Recommended papers for printing only	23
Papers to avoid	24
Load paper	24
Load full-size paper	25
Load 10 x 15 cm (4 x 6 inch) photo paper	26
Load index cards	27
Load envelopes	28
Load other types of paper	29
Avoid paper jams	30
Print from your computer	31
Print from a software application	31
Make the HP All-in-One the default printer	32
Change the print settings for the current job	32
Set the paper size	32
Set the paper type for printing	33
View the print resolution	34
Change the print speed or quality	34
Change the page orientation	34
Scale the document size	35
Change the saturation, brightness, or color tone	35
Preview your print job	36
Change the default print settings	36
Printing shortcuts	36
Create printing shortcuts	37
Perform special print jobs	38
Print a borderless image	38
Print a photo on photo paper	39
Create custom cd/dvd labels	40
Print using Maximum dpi	40
Print on both sides of the page	41
Print a multiple-page document as a booklet	42
Print multiple pages on a single sheet	44
Print a multiple-page document in reverse order	45
Reverse an image for iron-on transfers	46
Print on transparencies	46
Print a group of addresses on labels or envelopes	47
Print a poster	48
Print a Web page	49
Stop a print job	49
Resume a print job	50
Use the copy features	51
Make a copy	51
Set the copy paper type	51
Change copy speed	52
Make multiple copies of the same original	53
Copy a two-page black-and-white document	54
Make a 10 x 15 cm (4 x 6 inch) borderless copy of a photo	55
Stop copying	55
Use the scan features	57
Scan an original	57
Edit a scanned preview image	58
Edit a scanned image	58
Edit a scanned document	59
Stop scanning	59
Maintain the HP All-in-One	61
Clean the HP All-in-One	61
Clean the exterior	61
Clean the glass	61
Clean the lid backing	62
Print a self-test report	62
Work with print cartridges	63
Handle the print cartridges	64
Check the estimated ink levels	64
Replace the print cartridges	65
Use ink-backup mode	69
Ink-backup mode output	69
Exit ink-backup mode	69
Use a photo print cartridge	69
Store the print cartridges	70
Print cartridge storage and handling	70
Print cartridge protector	70
Align the print cartridges	71
Clean the print cartridges	73
Clean the print cartridge contacts	73
Clean the area around the ink nozzles	74
Remove ink from your skin and clothing	76
Shop for printing supplies	77
Order paper or other media	77
Order print cartridges	77
Order other supplies	78
Troubleshooting	79
Troubleshooting tips	79
Communication problems over a USB connection	79
Information on paper	80
Clear paper jams	81
View the Readme file	81
Hardware setup troubleshooting	81
Software installation troubleshooting	85
Uninstall and reinstall the software	88
Print cartridge troubleshooting	90
Information on print cartridges	97
Print quality troubleshooting	97
Print troubleshooting	101
Copy troubleshooting	110
Scan troubleshooting	113
Errors	116
Flashing lights	116
Device messages	119
File messages	120
Supported file types for the HP All-in-One	121
General user messages	121
Paper messages	122
Power and connection messages	124
Print cartridge messages	126
HP warranty and support	131
Warranty	131
Support process	131
Before you call HP customer support	131
HP support by phone	132
Phone support period	132
Placing a call	132
After the phone support period	132
Additional warranty options	133
Call HP Korea customer support	133
Prepare the HP All-in-One for shipment	133
Pack the HP All-in-One	133
Technical information	135
Specifications	135
Environmental product stewardship program	136
Paper use	136
Plastics	136
Material safety data sheets	136
Recycling program	137
HP inkjet supplies recycling program	137
Energy consumption	137
Disposal of Waste Equipment by Users in Private Households in the European Union	138
Regulatory notices	139
FCC statement	139
Notice to users in Australia	139
Notice to users in Korea	139
VCCI (Class B) compliance statement for users in Japan	140
Notice to users in Japan about power cord	140

Match case Limit results 1 per page

On light

Resume

light

Check

Cartridge

light

Paper

Type

lights

Description

Solution

The print cartridge

might be defective.

Remove the

black print

cartridge.

Close the print

cartridge door.

Check the

light.

•

If the

light

blinks,

replace the

tri-color print

cartridge.

•

If the

light

remains

steadily lit,

replace the

black print

cartridge.

Blinking

1 On,

1 Off

The print carriage is

stalled.

Open the print

cartridge door, and

check that the

carriage is not

blocked.

Blinking

Both

blinking

The control panel

overlay is not

attached or is not

attached properly.

Turn the HP All-

in-One off.

Attach the control

panel overlay

using the

instructions in the

Setup Guide.

Turn the HP All-

in-One back on.

Blinking

Both off

Scanner failure

Turn the HP All-in-

One off, then on

again.

If the problem

persists, contact HP

customer support.

Blinking

Both

blinking

The HP All-in-One

has a fatal error.

Turn the HP All-

in-One off.

Unplug the power

cord.

Wait a minute,

then plug the

power cord back

in.

Turn the HP All-

in-One back on.

Chapter 12

(continued)

116

Troubleshooting