HP F4140 User Guide - Page 129

Printing in ink-backup mode, When the HP All-in-One detects that only one print cartridge is installed

Page 129 highlights

Troubleshooting covering the ink nozzles, carefully remove the tape from the print cartridges. Do not touch the ink nozzles or the copper-colored contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Cause: One or both of the print cartridges are not installed or are installed incorrectly. Solution: Remove and then reinsert the print cartridges. Verify that they are fully inserted and locked in place. If the problem persists, clean the copper-colored contacts of the print cartridges. For more information on print cartridges, see Print cartridge troubleshooting. Cause: The print cartridge is defective or not intended for use in this device. Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Printing in ink-backup mode Cause: When the HP All-in-One detects that only one print cartridge is installed, ink-backup mode is initiated. This printing mode lets you print with a single print cartridge, but it slows the device and affects the quality of printouts. Solution: If you receive the ink-backup mode message and two print cartridges are installed in the HP All-in-One, verify that the protective piece of plastic tape has been Errors 127

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covering the ink nozzles, carefully remove the tape from the print cartridges. Do not
touch the ink nozzles or the copper-colored contacts.
1
Copper-colored contacts
2
Plastic tape with pink pull tab (must be removed before installing)
3
Ink nozzles under tape
Cause:
One or both of the print cartridges are not installed or are installed
incorrectly.
Solution:
Remove and then reinsert the print cartridges. Verify that they are fully
inserted and locked in place.
If the problem persists, clean the copper-colored contacts of the print cartridges.
For more information on print cartridges, see
Print cartridge troubleshooting
.
Cause:
The print cartridge is defective or not intended for use in this device.
Solution:
To find support and warranty information, go to the HP Web site at
www.hp.com/support
. If prompted, choose your country/region, and then click
Contact HP
for information on calling for technical support.
Printing in ink-backup mode
Cause:
When the HP All-in-One detects that only one print cartridge is installed,
ink-backup mode is initiated. This printing mode lets you print with a single print
cartridge, but it slows the device and affects the quality of printouts.
Solution:
If you receive the ink-backup mode message and two print cartridges are
installed in the HP All-in-One, verify that the protective piece of plastic tape has been
Errors
127
Troubleshooting