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HP Insight Remote Support Software, New and changed information in this edition

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HP Insight Remote Support Software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service or HP contractual support agreement. HP Insight Remote Support supplements your monitoring, 24x7 to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product's service level. Notifications may be sent to your authorized HP Channel Partner for on-site service, if configured and available in your country. The software is available in two variants: • HP Insight Remote Support Standard: This software supports server and storage devices and is optimized for environments with 1-50 servers. Ideal for customers who can benefit from proactive notification, but do not need proactive service delivery and integration with a management platform. • HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring and proactive service support for nearly all HP servers, storage, network, and SAN environments, plus selected non-HP servers that have a support obligation with HP. It is integrated with HP Systems Insight Manager. A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Support Advanced. Details for both versions are available at: http://www.hp.com/go/insightremotesupport To download the software, go to Software Depot: http://www.software.hp.com Select Insight Remote Support from the menu on the right. New and changed information in this edition The following additions and changes have been made for this edition: • The following information has been updated: ◦ "Server blade overview" (page 8) ◦ "DIMMs" (page 11) ◦ "Blade Link" (page 11) ◦ "Installation sequence and checklist" (page 22) ◦ "Installing a hot-plug SAS disk drive" (page 24) ◦ "Removing the access panel" (page 25) ◦ "Installing DIMMs" (page 31) ◦ "Replacing the access panel" (page 36) ◦ "Removing and replacing a processor and heatsink module" (page 84) ◦ "Removing and replacing the system board" (page 89) New and changed information in this edition 91

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HP Insight Remote Support Software
HP strongly recommends that you install HP Insight Remote Support software to complete the
installation or upgrade of your product and to enable enhanced delivery of your HP Warranty,
HP Care Pack Service or HP contractual support agreement. HP Insight Remote Support supplements
your monitoring, 24x7 to ensure maximum system availability by providing intelligent event
diagnosis, and automatic, secure submission of hardware event notifications to HP, which will
initiate a fast and accurate resolution, based on your product’s service level. Notifications may be
sent to your authorized HP Channel Partner for on-site service, if configured and available in your
country. The software is available in two variants:
•
HP Insight Remote Support Standard: This software supports server and storage devices and
is optimized for environments with 1-50 servers. Ideal for customers who can benefit from
proactive notification, but do not need proactive service delivery and integration with a
management platform.
•
HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring
and proactive service support for nearly all HP servers, storage, network, and SAN
environments, plus selected non-HP servers that have a support obligation with HP. It is
integrated with HP Systems Insight Manager. A dedicated server is recommended to host both
HP Systems Insight Manager and HP Insight Remote Support Advanced.
Details for both versions are available at:
h
t
tp://w
w
w
.hp
.co
m/go/insi
gh
tr
e
mo
t
e
su
ppo
r
t
To download the software, go to Software Depot:
h
t
tp://w
w
w
.s
o
f
t
w
ar
e
.hp
.co
m
Select
Insight Remote Support
from the menu on the right.
New and changed information in this edition
The following additions and changes have been made for this edition:
•
The following information has been updated:
“Server blade overview” (page 8)
◦
◦
“DIMMs” (page 11)
◦
“Blade Link” (page 11)
◦
“Installation sequence and checklist” (page 22)
◦
“Installing a hot-plug SAS disk drive” (page 24)
◦
“Removing the access panel” (page 25)
◦
“Installing DIMMs” (page 31)
◦
“Replacing the access panel” (page 36)
◦
“Removing and replacing a processor and heatsink module” (page 84)
◦
“Removing and replacing the system board” (page 89)
New and changed information in this edition
91