HP Integrity Superdome SX1000 HP Integrity Servers with Microsoft Windows Serv - Page 19

Extensible Firmware Interface EFI and EFI-based Setup Utility EBSU, Fibre Channel

Page 19 highlights

Workaround These event log messages do not indicate a problem. The underlying hardware is operating correctly. Extensible Firmware Interface (EFI) and EFI-based Setup Utility (EBSU) EBSU cannot change MPS settings if EFI password is set Issue Servers Workaround If the Administrator password is set in EBSU, the SFW recipe integrated in EBSU block the MPS Setting . HP Integrity BL870c Server Blade Do either of the following: • Unset the Administrator password. • Run EBSU from the EFI Shell instead of from the EFI Boot Manager. The EFI Shell can unblock the MPS Setting. EBSU fails when flashing an Emulex 4 Gb HBA Issue Servers Workaround EBSU cannot flash the Emulex 4 Gb Host Bus Adapter (HBA) to the latest firmware and EFI version, if the current EFI Driver flashed to the Emulex 4 Gb controller is version 5.02A1. All Integrity 1. Exit EBSU. 2. Unload all Emulex drivers using the EFI shell unload command. 3. Run EBSU again. ESBU can lose mapping of drives connected to QLogic controllers Issue Servers Workaround In some cases, EBSU may lose the mapping of disk drives attached to QLogic controllers. All Integrity Use "Maintain Firmware" to flash the QLogic controller to the latest firmware. After rebooting the system, EBSU detects and configures the disk drives attached to the QLogic controller. Express Setup fails when launched from EBSU Issue Servers Workaround The OS installer fails when launched by EBSU if the DVD drive is attached to a U320 controller. All Integrity 1. Exit EBSU. 2. Put the OS media in the DVD drive. 3. From the EFI Shell, issue the reconnect -r command followed by the map -r command. 4. Run the OS installer. Fibre Channel AH400A or the AH401A 8 Gb Fibre Channel HBAs might cause startup problems or blue screen Issue Servers Workaround Installation of the AH400A or the AH401A 8 Gb Fibre Channel HBAs can cause startup problems or a blue screen with Stopcode 124 or 7B. Superdome SX2000, rx8640, rx7640, rx6600, rx3600, rx2660 The type of workaround depends on whether you are using the AH400A or AH401A as a data controller or a boot controller. Troubleshooting Common Issues 19

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28

Workaround
These event log messages do not indicate a problem. The underlying hardware
is operating correctly.
Extensible Firmware Interface (EFI) and EFI-based Setup Utility (EBSU)
EBSU cannot change MPS settings if EFI password is set
Issue
If the Administrator password is set in EBSU, the SFW recipe integrated in
EBSU block the MPS Setting .
Servers
HP Integrity BL870c Server Blade
Workaround
Do either of the following:
Unset the Administrator password.
Run EBSU from the EFI Shell instead of from the EFI Boot Manager. The
EFI Shell can unblock the MPS Setting.
EBSU fails when flashing an Emulex 4 Gb HBA
Issue
EBSU cannot flash the Emulex 4 Gb Host Bus Adapter (HBA) to the latest
firmware and EFI version, if the current EFI Driver flashed to the Emulex 4 Gb
controller is version 5.02A1.
Servers
All Integrity
Workaround
Exit EBSU.
1.
2.
Unload all Emulex drivers using the EFI shell
unload
command.
3.
Run EBSU again.
ESBU can lose mapping of drives connected to QLogic controllers
Issue
In some cases, EBSU may lose the mapping of disk drives attached to QLogic
controllers.
Servers
All Integrity
Workaround
Use "Maintain Firmware" to flash the QLogic controller to the latest firmware.
After rebooting the system, EBSU detects and configures the disk drives attached
to the QLogic controller.
Express Setup fails when launched from EBSU
Issue
The OS installer fails when launched by EBSU if the DVD drive is attached to
a U320 controller.
Servers
All Integrity
Workaround
Exit EBSU.
1.
2.
Put the OS media in the DVD drive.
3.
From the EFI Shell, issue the
reconnect -r
command followed by the
map -r
command.
4.
Run the OS installer.
Fibre Channel
AH400A or the AH401A 8 Gb Fibre Channel HBAs might cause startup problems or blue screen
Issue
Installation of the AH400A or the AH401A 8 Gb Fibre Channel HBAs can cause
startup problems or a blue screen with Stopcode 124 or 7B.
Servers
Superdome SX2000, rx8640, rx7640, rx6600, rx3600, rx2660
Workaround
The type of workaround depends on whether you are using the AH400A or
AH401A as a data controller or a boot controller.
Troubleshooting Common Issues
19