HP Integrity Superdome SX1000 HP Integrity Servers with Microsoft Windows Serv - Page 21

Installation

Page 21 highlights

Device manager error after kit update Issue After updating the HP Storageworks Fibre Channel Adapter Kit for the Emulex Storport driver and HBAnyware utility from the in-box version to the version on the Smart Setup CD, when viewing the controller in the device manager, yellow exclamations marks (!) appear next to the Emulex controller with the following error message: This device cannot start (Code 10) Servers Workaround All Integrity The controllers start up normally and function properly after rebooting the system. Target LUN and boot controller WWN not visible in a VC environment Issue Servers Workaround When installing to storage attached to an Emulex LPe1105 mezzanine controller (403621-B21) in a Virtual Connect (VC) environment through a Brocade switch, the target LUN is not visible and the WWN for the boot controller is not visible in the zone in the switch administrative tool. HP Integrity BL860c Server Blade and BL870c Server Blade Write down and save the controller World-Wide Number (WWN) when installing it into the system, or obtain it from the VC manager or EFI utility. Then, manually enter the WWN into the desired zone on the switch when configuring the zone. Scan for targets and continue with the usual installation steps to boot from the controller. For more information, see the HP StorageWorks Booting Windows for Itanium-based systems from a storage area network document at http://www.hp.com. MSA1000/1500 Event Notification driver not certified Issue Servers Workaround The MSA1000/1500 Event Notification driver version 6.4.0.64 is not certified for Windows Server 2008. All Integrity The driver operates correctly under Windows Server 2008. However, HP recommends you download a Windows Server 2008 certified driver as soon as possible from the following location: http://h20000.www2.hp.com/bizsupport/TechSupport/ Product.jsp?lang=en&cc=us& taskid=135&prodTypeId=15351&prodCatId=321933 Installation Integrity PCI-express power management fix for AH400A/AH401A is always ready to install Issue Servers Workaround The Integrity PCI-express power management fix for the AH400A and AH401A HBAs (cp009436.exe) is always "ready to install" even after it is installed. This can occur when running HPSUM interactively from the Smart Setup CD or after you download the Support Pack from the web and run it interactively. All Integrity There is no workaround. You can ignore this message after you install the package. HPSUM does not detect installed version of Neterion 10Gb NIC driver Issue If the Neterion 10 Gb NIC driver is already installed with the OPK media, and HPSUM is run for the first time, the driver is displayed in the install required group, instead of already installed one. When the smart component is executed, Troubleshooting Common Issues 21

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Device manager error after kit update
Issue
After updating the HP Storageworks Fibre Channel Adapter Kit for the Emulex
Storport driver and HBAnyware utility from the in-box version to the version
on the Smart Setup CD, when viewing the controller in the device manager,
yellow exclamations marks (!) appear next to the Emulex controller with the
following error message:
This device cannot start (Code 10)
Servers
All Integrity
Workaround
The controllers start up normally and function properly after rebooting the
system.
Target LUN and boot controller WWN not visible in a VC environment
Issue
When installing to storage attached to an Emulex LPe1105 mezzanine controller
(403621-B21) in a Virtual Connect (VC) environment through a Brocade switch,
the target LUN is not visible and the WWN for the boot controller is not visible
in the zone in the switch administrative tool.
Servers
HP Integrity BL860c Server Blade and BL870c Server Blade
Workaround
Write down and save the controller World-Wide Number (WWN) when
installing it into the system, or obtain it from the VC manager or EFI utility.
Then, manually enter the WWN into the desired zone on the switch when
configuring the zone. Scan for targets and continue with the usual installation
steps to boot from the controller. For more information, see the
HP StorageWorks
Booting Windows for Itanium-based systems from a storage area network
document
at
http://www
.hp.com
.
MSA1000/1500 Event Notification driver not certified
Issue
The MSA1000/1500 Event Notification driver version 6.4.0.64 is not certified for
Windows Server 2008.
Servers
All Integrity
Workaround
The driver operates correctly under Windows Server 2008. However, HP
recommends you download a Windows Server 2008 certified driver as soon as
possible from the following location:
Product.jsp?lang=en&cc=us&
taskid=135&prodTypeId=15351&prodCatId=321933
Installation
Integrity PCI-express power management fix for AH400A/AH401A is always ready to install
Issue
The Integrity PCI-express power management fix for the AH400A and AH401A
HBAs (
cp009436.exe
) is always “ready to install” even after it is installed.
This can occur when running HPSUM interactively from the Smart Setup CD
or after you download the Support Pack from the web and run it interactively.
Servers
All Integrity
Workaround
There is no workaround. You can ignore this message after you install the
package.
HPSUM does not detect installed version of Neterion 10Gb NIC driver
Issue
If the Neterion 10 Gb NIC driver is already installed with the OPK media, and
HPSUM is run for the first time, the driver is displayed in the install required
group, instead of already installed one. When the smart component is executed,
Troubleshooting Common Issues
21