HP Integrity rx4640 ATI RADEON 7500 PCI Graphics Controller Installation Guide - Page 20

HP OpenVMS I64 - Graphics Software Installation & Customization ATI RADEON 7500 PCI Graphics Controller Installation Guide More extensive logging of server events can be enabled by modifying the DECW$PRIVATE_SERVER_SETUP.COM DCL procedure and setting: $ DECW$SERVER_AUDIT_LEVEL == "n" Where n is a value between 0 and 4 (with 0 being none, and 4 being high). Troubleshooting Table 3-2 Troubleshooting Criteria Problem Cannot boot using VGA console X11/Motif does not start on the graphics display, and the screen remains blank. Description The EFI console displays and takes input by default from all connected console devices. However, OpenVMS only supports use of serial consoles (or a network console using the server management option. After booting OpenVMS, no DECW$SERVER process is seen. No Motif login box is displayed After booting OpenVMS, DECW$SERVER is running, but there is no login box Some 2D applications do not run Application errors with Bad Window, or colormap errors OpenGL applications do not work Blank or corrupt screen display 3D applications fail to run The DECW$SERVER_0 process is running, as is DTGREET, but the screen is blank or corrupt. Solution Connect a serial console, or setup a network console. Did you install Motif when OpenVMS was installed? Check the console log for incorrect SYSGEN parameters or quotas. Is a Keyboard and Mouse connected? Both must be connected when X11/Motif is started. Messages will be displayed on the console for 15 seconds waiting for the devices. This can sometimes be caused by KVM switches. Look at the contents of: SYS$MANAGER:DECW$SERVER_0_ ERROR.LOG for possible error messages. Check for a valid Motif license using the command LICENSE LIST Check the console log for incorrect SYSGEN parameters or quotas. Your application may be expecting an 8-bit PseudoColor default. The ATI RADEON 7500 defaults to 24-bit TrueColor. Either change the setting (see earlier chapters) or fix the application. 3D requires 24-bit TrueColor mode to be set. Is the screen saver active? Press a KB key or move the mouse. Is the monitor connected to the VGA output on the ATI RADEON 7500? Does the monitor support the Chapter 3 13