HP J Class 3 hp visualization center sv6 troubleshooting guide (a6062-ie002) - Page 23

Serial Port Problems, sv6 Installation/Users Guide

Page 23 highlights

Chapter 1 troubleshooting your hp visualization center sv6 troubleshooting tree  Use set_parms addl_netwrk to check your configurations as described above.  Check the LED indicator for the LAN cable connection on the Workstation to make sure it is powered on.  Try a known good LAN tap (plug in one that worked with another system).  Check with your system administrator. • Verify that nslookup and ping work for each of the systems. • If the systems can't see each other. t Create an /etc/exports file on the master with hostnames (separated by a space) of all systems in the sv6 configuration. t Then run: /sbin/exportfs -a t Verify that the green link lights on the cards in the Gigabit Ethernet switch(es) are all ON. Only cards without cables should have the link lights off. t If link lights for one of the cards is OFF, proceed to the Gigabit Ethernet sections. • From the master, ping each of the slaves. t If there's no response, use set_parms to check your network configurations. • Using the sv6 Installation/Users Guide, check the IP addresses and hostnames in the following files: /etc/hosts /etc/rc.config.d/netconf • See the Gigabit Ethernet Problems section if you believe the problem is on the local fast LAN. • See the "10/100 Base T Switch Problems" section if you can't ping the sv6 systems from other systems on the network. 6. Serial Port Problems • By default, the Compositor is on serial port2 of the master system. If you move the Compositor to any other serial port you must specify the port's address in the /etc/X11/X0screens file. i.e.: ScreenOptions SlsdCompositorSerialPort 23

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troubleshooting your hp visualization center sv6
troubleshooting tree
Chapter 1
23
Use
set_parms addl_netwrk
to check your configurations
as described above.
Check the LED indicator for the LAN cable connection on the
Workstation to make sure it is powered on.
Try a known good LAN tap (plug in one that worked with
another system).
Check with your system administrator.
Verify that nslookup and ping work for each of the systems.
If the systems can’t see each other.
Create an
/etc/exports
file on the master with hostnames
(separated by a space) of all systems in the sv6 configuration.
Then run:
/sbin/exportfs -a
Verify that the green link lights on the cards in the Gigabit
Ethernet switch(es) are all ON. Only cards without cables should
have the link lights off.
If link lights for one of the cards is OFF, proceed to the Gigabit
Ethernet sections.
From the master, ping each of the slaves.
If there’s no response, use set_parms to check your network
configurations.
Using the
sv6 Installation/Users Guide
, check the IP
addresses and hostnames in the following files:
/etc/hosts
/etc/rc.config.d/netconf
See the Gigabit Ethernet Problems section if you believe the problem
is on the local fast LAN.
See the “10/100 Base T Switch Problems” section if you can’t ping the
sv6 systems from other systems on the network.
6. Serial Port Problems
By default, the Compositor is on serial port2 of the master system. If
you move the Compositor to any other serial port you must specify the
port’s address in the /etc/X11/X0screens file.
i.e.:
ScreenOptions
SlsdCompositorSerialPort <port_name>