HP J Class 3 hp visualization center sv6 troubleshooting guide (a6062-ie002) - Page 24

troubleshooting your hp visualization center sv6 troubleshooting tree where can be /dev/tty0p0, /dev/tty1p0, or any other valid serial port name. • The Digi EtherLite Switch allows access to each of the Workstations in the configuration. It is connected to each slave node on serial port1 using an RJ4S to RS232 adapter. Verify that connection lights on both ends of the cable are ON. 7. I/O Device Problems • Keyboard and mouse don't work. t Go to init2 and see if the keyboard works at the prompt If not, swap with a known good keyboard and mouse. • Interference/noise on the screen. See the "Compositor Problems" section. 8. Software Installation Problems • Check installation logs for ERROR messages. t Look at /var/adm/sw/swinstall.log, swmodify.log, swreg.log and swremove.log for warnings or errors during patch updates. t swremove and swinstall any .depots that had errors. t Enable the Reinstall options under the swinstall Options menu. • Check the log file in swinstall window for errors. • Watch the reboot process to make sure no red FAIL indicators occur. t If there are NFS or NIS failures:  See "Network Attachment Problems" or "Gigabit LAN Problems" sections. t If the system panics follow the directions on the screen to get back to a normal state. t If there are kernel errors, revert to the previous kernel and try your process again. t If kernel problems persist, backup any data that you don't want to lose, then ignite the system using the EasySetup CD and sv6 Recovery CD or your backup images. 24 Chapter 1