HP Kayak XU 04xx HP Kayak XU & XW PC Workstation - User's Guide
HP Kayak XU 04xx Manual
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- HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 1
HP Kayak XU & XW PC Workstations User's Guide - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 2
Incorporated. All rights reserved. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. Microsoft®, MS®, MS-DOS®, Windows®, and Windows NT® are U.S. registered trademark of Microsoft Corporation. Hewlett-Packard France Performance Desktop Computing Operation 38053 Grenoble Cedex 9 France - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 3
User's Guide - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 4
Is For This manual is for anyone who wants to: • Set up the PC Workstation for the first time. • Configure the PC Workstation. • Add accessories to the PC Workstation. • Troubleshoot problems on the PC Workstation. • Find out where to get more information and support. Important Safety Information - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 5
Important Ergonomic Information It is strongly recommended that you read the ergonomic information before using your PC Workstation. If you are using Windows NT 4.0, open the Start menu in the task bar and select Programs -HP Info. Then double-click the help topic "Working in Comfort". English v - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 6
vi English - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 7
Contents 1 Setting Up and Using Your HP PC Workstation 1 2 How to Install Accessories In Your HP PC Workstation . . . . . 19 3 Troubleshooting Your HP PC Workstation 27 4 Hewlett Packard Support and Information Services 41 Regulatory Information and Warranty 49 English vii - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 8
viii English - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 9
1 Setting Up and Using Your HP PC Workstation - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 10
Unpacking Your Kayak PC Workstation If you are in any doubt that you can lift the PC Workstation and the display safely, do not try to move them without help. 1 When you receive your PC Workstation, unpack all of the components. Device drivers, HP utilities, and an online Using Sound guide are - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 11
Setting Up and Using Your HP PC Workstation Connecting the Mouse screws. Serial Port A Serial Port B Mouse Connector Parallel Connector Keyboard Connector Monitor Connector NOTE 2 USB Connectors (see note below) The Universal Serial Bus are not supported by all operating systems. English 3 - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 12
to the network. For further instructions on configuring your network connection, refer to the Upgrade and Configuration Guide available on HP's Web site. Refer also to the online Network Administrator's Guide (provided on an HP CD-ROM) for further instructions on setting up your PC Workstation - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 13
supplied with your PC Workstation. Volume can be controlled through the HP enhanced keyboard, or the software volume control. WARNING To avoid the volume before connecting headphones or speakers. Listening to loud sounds for prolonged periods may permanently damage your hearing. Before putting on - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 14
NOTE 1 Setting Up and Using Your HP PC Workstation Connecting an External SCSI Accessory SCSI devices (SCSI devices that support the SCAM protocol). 2 Make sure the SCSI device is terminated correctly-either internally or by a terminating resistor (refer to the manual provided with the SCSI device - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 15
1 Setting Up and Using Your HP PC Workstation Connecting the Power Cords Connecting the Power Cords 1 Remove any warning labels that may be covering the computer's power connector on the rear - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 16
Button and LED Reset Button PC Lock Button and LED HP MaxiLife and its Liquid Crystal Display (LCD) HP MaxiLife and its LCD screen helps you diagnose problems with your PC Workstation and provides system information you may need to obtain support. Press one of the LCD control buttons to display - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 17
1 Setting Up and Using Your HP PC Workstation Starting and Stopping Your PC Workstation Starting and Stopping Your PC Workstation Starting Your PC Workstation for the First Time If your PC - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 18
, you can complete the Warranty Registration card that came with this manual. 4 When the initialization process has finished, click OK and the you create an Emergency Repair Disk for the operating system, when prompted. HP recommends that you use new diskettes for this purpose. For more information - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 19
CAUTION 1 Setting Up and Using Your HP PC Workstation Starting and Stopping Your PC Workstation Stopping Your PC Workstation To stop the PC Workstation, (whilst running an operating system) first make sure - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 20
Information Mute key Volume control keys Shortcut keys Pressing the "?" Menu soft key displays the soft key section of the HP enhanced keyboard on your screen. Click any of the keys on the screen to display the action assigned to an individual key or to change - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 21
provide two levels of protection for your PC Workstation. You set both passwords using the Security menu in the Setup program (refer to "The HP Summary Screen and Setup Program" on page 39). Setting a Password To set a Hardware Administrator or User password: 1 Start the Setup program (refer to - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 22
PC Workstation's activity when it is idle. To configure power management, refer to the Power menu in the Setup program (refer to "The HP Summary Screen and Setup Program" on page 39, for more information). Refer to your operating system documentation for detailed information about the capability of - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 23
by clicking the Start button and then Programs Á HP Info Á Using Sound. On HP's Web Site HP's web site contains a wide range of information, including downloadable documentation and service and support options. Downloadable Documentation HP's web site lets you download additional documentation for - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 24
It also has detailed troubleshooting information. This manual is described below. • For XW Models -HP VISUALIZE Fx6 Configuration and Troubleshooting Guide -provides upgrade and troubleshooting information about your PC Workstation's graphics solution. • Using Sound -provides information about using - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 25
Additional Information and Help The installation and troubleshooting information in the Upgrade and Configuration Guide is more detailed than the information provided in this manual. HP recommends you download and print the Upgrade and Configuration Guide before installing any accessories. To view - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 26
1 Setting Up and Using Your HP PC Workstation Additional Information and Help 18 English - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 27
2 How to Install Accessories In Your HP PC Workstation This chapter provides summary information about installing accessories in your PC Workstation. For more detailed information, refer to the Upgrade and Configuration Guide, available on HP's web site at http://www.hp.com/go/kayaksupport. - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 28
to Install Accessories In Your HP PC Workstation Supported HP Accessories Supported HP Accessories Internal Mass Storage Devices height) Four spare screws Contact your dealer for an up-to-date list of supported devices. NOTE 512 MB registered ECC SDRAM DIMMS cannot be used with non- buffered - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 29
WARNING 2 How to Install Accessories In Your HP PC Workstation Removing and Replacing the Cover Removing and Replacing the Cover For your safety, never remove the PC Workstation's cover without first removing the - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 30
2 How to Install Accessories In Your HP PC Workstation Removing and Replacing the Cover Replacing the Cover and that the lock is unlocked. 3 Slide the cover onto the computer, making sure that the two guides at the bottom of the case slide into the two rails on the base of the computer. Firmly slide - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 31
out of the PC Workstation's case. To improve access when installing accessories you may need to remove the airflow guide. To Replace the HP UltraFlow Airflow Guide 1 Hold the airflow guide partly inside the PC Workstation's case and reconnect the fan to the system board. 2 Align the airflow - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 32
2 How to Install Accessories In Your HP PC Workstation Installing Mass Storage Devices Installing Mass Storage Devices Connecting Devices If you add an IDE Zip drive, hard disk drive, CD-ROM drive, - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 33
hard disks. For more information, refer to the HP FastRAID Installation and Configuration Guide that came with your PC Workstation. Before Installing address for Plug and Play SCSI hard disks (SCSI hard disks that support the SCAM protocol). SCAM is disabled if the RAIDport adapter is installed. - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 34
2 How to Install Accessories In Your HP PC Workstation Installing Mass Storage Devices 26 English - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 35
3 Troubleshooting Your HP PC Workstation This chapter provides summary information that can help you solve problems you may have when using your PC Workstation. For more detailed information, refer to the Upgrade and Configuration Guide, available on HP's web site at http://www.hp.com/go/ - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 36
Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems Pre-Boot Checks Using HP MaxiLife to Diagnose Problems Your HP LCD can help you to diagnose problems with your PC Workstation, even when you are unable to get your system and monitor No Video HP KAYAK XU Check memory - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 37
POST Phase 3 Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems Following these checks, the POST (Power-On Self Test) sequence is initiated. One of the following screens will appear in this phase: HP KAYAK XU No errors occurred. Error! POST XXXX A POST error occurred. - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 38
Info. Boot Steps Diags 3 Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems System information is displayed on the is powered on. For support purposes, POST steps are shown as POST codes and displayed on the LCD as follows: HP KAYAK XU POST Code 24 Post steps - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 39
3 Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems If an error is detected, an error screen appears indicating the problem. To continue viewing the test results of the other system components, press the control button. For example, if there is a problem with the boot - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 40
, refer to the Vectra\Kayak Hardware Diagnostics User's Guide, available on the HP World Wide Web Site in PDF (Adobe Acrobat) format. It is important that you use the latest version of this utility to diagnose hardware-related problems. If you do not, HP-dedicated Support Agents may request that you - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 41
results, you will need to create a Support Ticket. This can then be sent, via email or fax, to your local or HP-dedicated Support Agent. For more information on how to use this utility, refer to the Vectra\ Kayak Hardware Diagnostics User's Guide, available on the HP World Wide Web Site, at http - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 42
3 Troubleshooting Your HP PC Workstation , follow this procedure: 1 Check the LCD screen (refer to "Using HP MaxiLife to Diagnose Problems" on page 28). 2 Check external items. 3 Check internal items. in the Upgrade and Configuration Guide. Refer to "The MaxiLife Control Panel" on page 8. 34 English - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 43
3 Troubleshooting Your HP PC Workstation If Your PC Workstation Does Not Start Properly LCD to "Installing Memory" in the Upgrade and Configuration Guide. Refer to "Installing Accessory Boards" in the Upgrade and Configuration Guide. Refer to the manuals that came with each board. Refer to "System - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 44
the refresh settings to ensure they are not too high. Other Display Problems If the display image is not aligned with the screen, use the display's controls to center the image (refer to the display manual for instructions). If the screens generated by the applications do not appear to be correct - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 45
Problem Troubleshooting Graphics on the Kayak XW PC Workstation For PC Workstations equipped with a HP VISUALIZE Fx6 graphics accelerator, refer to the HP VISUALIZE Fx6 Configuration and Troubleshooting Guide you may need to install the sound driver provided on the HP CD-ROM (in the \audio directory - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 46
3 Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem If Your Mouse Does Not Work • Ensure that the mouse is correctly connected. • Ensure that the mouse driver supplied with the preloaded software is installed - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 47
Troubleshooting Your HP PC Workstation The HP Summary Screen and Setup Program The HP Summary Screen and Setup Program You can use the Summary Screen and the Setup program to configure your PC Workstation and solve configuration problems with your PC Workstation. Starting the HP special instructions - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 48
3 Troubleshooting Your HP PC Workstation The HP Summary Screen and Setup Program 40 English - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 49
4 Hewlett Packard Support and Information Services - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 50
provide a comprehensive range of service and support options which are listed below: • HP Information Services Service HP World Wide Web Site Means of Access www.hp.com/go/kayak • HP Support Services Technical phone support Lifeline phone support Network phone-in support. When calling any of the - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 51
latest versions of drivers, BIOS and software utilities. The Access Guide Directory guides you through the information and services available. World-Wide Web URL For product information: For service and support information: http://www.hp.com/go/kayak http://www.hp.com/go/kayaksupport English 43 - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 52
4 Hewlett Packard Support and Information Services Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support HP North American Customer Support Center Assistance from the HP North American Customer Support Center is available Monday to Friday, 7:00 am to 6:00 pm Mountain time. The - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 53
have been put in contact with a support technician. If your problem is found to be covered by the HP Hardware Warranty, no charge will be support center (+44 171 512 5202). Free access to HP information services is not affected by this service. You are encouraged to access HP Information Services - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 54
. Next working day. One fee which Within 30 days HP Authorized SupportPack products. covers the three of purchase. reseller. on-site years. service HP Support CD-ROM containing: Released N/A Assistant Product Manuals, quarterly. Technical Information and Product features. Annual Anytime - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 55
, 5 mouse troubleshooting, 38 E enhanced keyboard, 12 purpose, 12 H hard disk activity light, 8 headphones connector, 5 Hewlett-Packard information services, 43 support and information services, 41 World Wide Web access, 43 HP DiagTools, 32 HP Lock, 8 HP MaxiLife, 8 HP Setup program, 39 HP Summary - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 56
summary of services, 46 supported HP accessories, 20 T telephone support out of warranty, 45 under warranty, 44 tools required for installation, 2 troubleshooting, 27 keyboard, 37 mouse, 38 PC Workstation, 27 U unpacking the PC Workstation, 2 Upgrade and Configuration Guide, 16 URL for HP World Wide - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 57
Regulatory Information and Warranty - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 58
DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Manufacturer's Address: Declares that the product: Product Name: Model Number: HEWLETT-PACKARD 5 Avenue Raymond Chanas 38053 Grenoble Cedex 09 FRANCE HP Kayak XU & XW PC Workstation MT Model Conforms to - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 59
installed and used in accordance with the instructions, may cause harmful interference to radio communications Compliance Tests were conducted with HP-supported peripheral devices and HP shielded cables, such as . Notice for the United Kingdom The HP Kayak XU and XW PC Workstations are approved under - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 60
, radio interference may be caused when used near a radio or TV receiver. Read the instructions for correct operation. Notice for Korea Recycling Your PC HP has a strong commitment toward the environment. Your HP Personal Computer has been designed to respect the environment as much as possible - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 61
by the original end-user purchaser. The three year warranty includes on-site service during the first year of use (free parts and labor), and parts service provided by an HP Service Center or a participating Authorized HP Personal Computer Dealer Repair Center, during the second and third years of - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 62
not apply to you. Obtaining On-Site Warranty Service To obtain on-site warranty service, the customer must contact an HP Sales and Service Office (in the US, call the HP Customer Support Center at (303) 635-1000) or a participating Authorized HP Personal Computer Dealer Repair Center. The customer - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 63
service (North America and Europe only). HP does NOT provide telephone support for PC Workstations configured as network servers. We recommend HP NetServers for your network server requirements. (Rev. 17/03/98) HP Software Product License Agreement and Software Product Limited Warranty Your HP Kayak - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 64
Hewlett-Packard under a separate support agreement. EXPORT CLAUSE. Customer its programming instructions when all files are properly installed. HP does not warrant Service. Warranty service may be obtained from the nearest HP sales office or other location indicated in the owner's manual or service - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 65
Acoustic noise emission: Sound Power - with 10 frequency: 50/60Hz • Maximum power: 350 W continuous Power Consumption XU Models XW Models Operating 85 W (average) 140 W (average HP World Wide Web Site", on page 43 for access details) in the support documentation section for your PC Workstation. - HP Kayak XU 04xx | HP Kayak XU & XW PC Workstation - User's Guide - Page 66
your computer Find out how to troubleshoot your graphics solution (HP Kayak XW) Troubleshooting and Support HP User's Guide HHPPSuUppsoerrt'asnGd uInifdoermation Services HP Support and Information Services HaHSnPtPdarVtHTISreolUpuAPbrLloeIgZsrhEaomFosxt6inCgHoGPnIunfiifgdouer, ation downloadable
HP Kayak XU & XW PC Workstations
User’s Guide