HP Kayak XU 04xx HP Kayak XU & XW PC Workstation - User's Guide - Page 45

Troubleshooting Graphics on the Kayak XW PC Workstation, If Your Keyboard Does Not Work

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3 Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem Troubleshooting Graphics on the Kayak XW PC Workstation For PC Workstations equipped with a HP VISUALIZE Fx6 graphics accelerator, refer to the HP VISUALIZE Fx6 Configuration and Troubleshooting Guide, available in Acrobat (PDF) format on HP's web site (http://www.hp.com/go/kayaksupport). If Your Keyboard Does Not Work • Ensure that the keyboard is correctly connected (a keyboard icon will be displayed on your screen if the keyboard is not connected). • If you turn on your PC Workstation, the operating system boots, and the keyboard is correctly connected but still not available, the power-on password may be set to "keyboard locked". You will need to enter a password to unlock the keyboard and mouse. You can change this setting in the Setup program. Refer to the Power Menu in the HP Setup program. • If you have difficulties using the keyboard's soft keys, you will need to install the keyboard driver provided on the HP CD-ROM (in the \keyboard directory) supplied with your PC Workstation. • If you have difficulties using the Mute and Volume keys, you may need to install the sound driver provided on the HP CD-ROM (in the \audio directory) supplied with your PC Workstation. • If you have difficulties using the Lock key, you should check the installation and configuration of the HP Lock utility. • If you have difficulties using the TopTools keys, you should check the installation of HP TopTools. English 37

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English
37
3
Troubleshooting Your HP PC Workstation
If Your PC Workstation Has a Hardware Problem
Troubleshooting Graphics on the Kayak XW PC Workstation
For PC Workstations equipped with a HP VISUALIZE Fx6 graphics
accelerator, refer to the
HP VISUALIZE Fx6 Configuration and
Troubleshooting Guide
, available in Acrobat (PDF) format on HP’s
web site (
).
If Your Keyboard Does Not Work
•
Ensure that the keyboard is correctly connected (a keyboard icon
will be displayed on your screen if the keyboard is not connected).
•
If you turn on your PC Workstation, the operating system boots, and
the keyboard is correctly connected but still not available, the
power-on password may be set to “keyboard locked”. You will need
to enter a password to unlock the keyboard and mouse. You can
change this setting in the
Setup
program. Refer to the Power Menu
in the HP
Setup
program.
•
If you have difficulties using the keyboard’s soft keys, you will need
to install the keyboard driver provided on the HP CD-ROM (in the
\keyboard
directory) supplied with your PC Workstation.
•
If you have difficulties using the
Mute
and
Volume
keys, you may
need to install the sound driver provided on the HP CD-ROM (in the
\audio
directory) supplied with your PC Workstation.
•
If you have difficulties using the Lock key, you should check the
installation and configuration of the HP Lock utility.
•
If you have difficulties using the TopTools keys, you should check
the installation of HP TopTools.