HP LH4r HP Netserver LX Pro User Guide
HP LH4r - NetServer - 256 MB RAM Manual
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- HP LH4r | HP Netserver LX Pro User Guide - Page 1
HP NetServer LX Pro User Guide HP Part Number D4844-90001 Printed in May 1996 - HP LH4r | HP Netserver LX Pro User Guide - Page 2
-Packard shall not be liable for errors contained herein or for incidental or the use or reliability of its software on equipment that is not furnished guide is for the person who installs, administers, and troubleshoots LAN servers. Hewlett-Packard Company assumes you are qualified in the servicing - HP LH4r | HP Netserver LX Pro User Guide - Page 3
Novell NetWare 15 To Install the UPS Software on the HP NetServer 16 To Install the User Interface on a Local Client PC 18 To Install the UPS Manager Application 18 4 Troubleshooting 19 Troubleshooting Tools 19 Common Installation Problems 20 Troubleshooting Sequence 20 If the System Will - HP LH4r | HP Netserver LX Pro User Guide - Page 4
) but Will Not Function 22 Error Messages 23 5 Service and Support 25 System Design, Integration, and Support 25 Information and Support When You Need It 26 HP NetServer Navigator CD-ROM Release History and Status Report .......... 26 HP NetServer Information Assistant 27 CompuServe Discussion - HP LH4r | HP Netserver LX Pro User Guide - Page 5
Notice for Canada: DOC Requirements 49 Notice for EU 49 Warning for LAN Connection 49 Declaration of Conformity 50 Notice for Finland: Laser Safety Statement 51 Notice for Germany 51 Noise Declaration and Ergonomics 51 Laser Safety Statement - HP LH4r | HP Netserver LX Pro User Guide - Page 6
- HP LH4r | HP Netserver LX Pro User Guide - Page 7
to all HP NetServer information and documentation. The information includes the complete user and service information available in online format that can be viewed on the screen and printed. The information includes system and accessory installation documentation, NOS Guides, troubleshooting, error - HP LH4r | HP Netserver LX Pro User Guide - Page 8
: This step creates an 8 MB utility partition on the server hard disk where HP NetServer Navigator will copy the EISA Configuration Utility (ECU), Diagnostic Assistant, BIOS Update Utility, system and accessory CFG and OVL files, Error Message Utility (EMU) and other utilities. Not available for - HP LH4r | HP Netserver LX Pro User Guide - Page 9
of HP NetServer Assistant, HP Remote Assistant, and other HP and third-party management applications. HP NetServer Assistant (NSA) is included on the HP Navigator CD-ROM. NSA is for managing servers from an HP OpenView console. The software is customizable and contains easy-to-use troubleshooting - HP LH4r | HP Netserver LX Pro User Guide - Page 10
, and problem information • Error alerting and identification for the server's Power-On Self Tests • HP ECC memory, HP Disk Array, HP UPS management software, and HP Remote Assistant products, including management agents with event notification integrated into the HP NetServer Assistant/HP OpenView - HP LH4r | HP Netserver LX Pro User Guide - Page 11
Chapter 1 HP NetServer Navigator • Print or View Configuration: Allows you to print or view the current system configuration, including details of which cards are detected in the system - HP LH4r | HP Netserver LX Pro User Guide - Page 12
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Assistant provides a quick and efficient means to locate information about installing, managing and servicing your HP NetServer. Information Assistant has complete documentation on the HP NetServer and accessories as well as important information on your NOS. Reference information, such as - HP LH4r | HP Netserver LX Pro User Guide - Page 14
Chapter 2 HP NetServer Information Assistant Search for a word or phrase using the Index. The Index allows you to browse through a list of keywords or type in a word or - HP LH4r | HP Netserver LX Pro User Guide - Page 15
HP NetServer Information Assistant You can also find information using drop-down menus and hot spots. For example: • Lookup error number. This drop-down menu displays the Error Number dialog box in which you enter the error select a printer, the page orientation, and the type or source of paper on which to - HP LH4r | HP Netserver LX Pro User Guide - Page 16
At the command prompt, type the following: {drive}:\infoasst\setup /a where {drive} is the letter of the CD-ROM drive. 6. Follow the instructions that appear on your screen. In Program Manager, the Setup Program creates a new program group called HP NetServer Information Assistant, with an icon for - HP LH4r | HP Netserver LX Pro User Guide - Page 17
of the CD-ROM drive. 5. Follow the instructions that appear on your screen. Running the Setup Program on a Client PC To run the HP NetServer Information Assistant from a client PC, it is necessary for the client to run the setup program that was installed onto the network hard disk, as follows - HP LH4r | HP Netserver LX Pro User Guide - Page 18
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steps: • Install your UPS using the instructions in the HP NetServer LX Pro Road Map. • Install your Network Operating System. • (Optional) Install server management software using the instructions in the NetServer Assistant Installation Guide. The following sections describe the UPS installation - HP LH4r | HP Netserver LX Pro User Guide - Page 20
letter of the CD-ROM drive. 4. Follow the instructions on the screen. ◊ You will be prompted to identify an installation path for the software. ◊ In the Installation Options window, select PowerWise Assistant. ◊ You will need to identify the serial port on the server to which the HP PowerWise UPS is - HP LH4r | HP Netserver LX Pro User Guide - Page 21
application on the central management console running HP OpenView for Windows or NetServer Assistant. 1. If the server's CD-ROM drive is accessible, keep the CD-ROM at its present location. Otherwise, put the HP NetServer Navigator CD-ROM in the CD-ROM drive of the central management console. If you - HP LH4r | HP Netserver LX Pro User Guide - Page 22
Navigator CD-ROM in the \pwa\netware\dos directory. Before installing the software, make sure that: • Your HP PowerWise UPS is plugged in, turned on, and connected to the server via the serial cable. (See the instructions in the HP NetServer LX Pro Road Map.) • Novell NetWare is running on your - HP LH4r | HP Netserver LX Pro User Guide - Page 23
} is the letter of the CD-ROM drive. 4. Follow the instructions on the screen. ◊ You will be prompted to identify an installation path for the software. ◊ In the Installation Options window, select PowerWise Assistant. ◊ You will need to identify the server as a Master or a Slave. For the Master - HP LH4r | HP Netserver LX Pro User Guide - Page 24
on an additional local client PC that you will be using to manage the HP PowerWise UPS. To install the UPS Software, follow these steps: 1. Insert the HP NetServer Navigator CD-ROM into the CD-ROM drive that is accessible from the Windows client. 2. In the Windows Program Manager, select Run - HP LH4r | HP Netserver LX Pro User Guide - Page 25
Tools If you are having problems installing your HP NetServer, there are a number of different tools available for troubleshooting. The following tools are available on your HP NetServer Navigator CD-ROM: • HP NetServer Information Assistant: At the HP NetServer Navigator Main Menu, select "Access - HP LH4r | HP Netserver LX Pro User Guide - Page 26
EISA Configuration Utility and if your NetServer is configured with a disk array, check the JetSet Utility. • If it is a network-related error, determine if the server has enough memory and hard disk drive capacity. Consult your network operating system manual. • Verify that all cables and boards - HP LH4r | HP Netserver LX Pro User Guide - Page 27
Chapter 4 Troubleshooting If it is a hardware error, follow these steps: 1. Log users off the LAN and power down the server. Remove the NetServer cover. 2. Simplify the HP NetServer configuration to the minimum required: a monitor, one flexible and one hard disk drive and a keyboard. Remove all - HP LH4r | HP Netserver LX Pro User Guide - Page 28
for actions to take. If the actions do not solve your problem, contact your reseller. If there is no error message, follow these steps: 1. Check to ensure that the HP NetServer is configured correctly in the EISA Configuration Utility. 2. If the server still does not work, turn it off and remove all - HP LH4r | HP Netserver LX Pro User Guide - Page 29
Chapter 4 Troubleshooting f. Replace the NetServer cover. g. Replace all power cords and power cables. h. Turn on the monitor. i. Turn on the server. j. Check for error messages. 4. Run the HP NetServer Diagnostic Assistant Disk located on a flexible disk mounted inside your HP NetServer in a - HP LH4r | HP Netserver LX Pro User Guide - Page 30
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5 Service and Support System Design, Integration, and Support The hardware, utility software, and any operating system or environment software supplied by Hewlett-Packard provide an enhanced industry-standard base. A network operating system, utilities, and application software have been added to - HP LH4r | HP Netserver LX Pro User Guide - Page 32
to date with your HP NetServer: • HP NetServer Support News • HP NetServer Navigator CD-ROM Subscription This chapter also covers the following: • Ordering HP cables, drive trays, and manuals • Contacting HP's Regional Headquarters • Joining CompuServe HP NetServer Navigator CD-ROM Release History - HP LH4r | HP Netserver LX Pro User Guide - Page 33
Chapter 5 Service and Support • Version number • Release date • Part number of the HP Navigator CD-ROM • Document Number The Status Report for your specific HP NetServer Navigator CD-ROM describes in detail any software updates between this version of the CD-ROM and the previous version. To obtain - HP LH4r | HP Netserver LX Pro User Guide - Page 34
Web home page, or from HP's automated fax system. Each of these services is described elsewhere in this chapter. CompuServe Discussion Forum and Library CompuServe, the worldwide electronic information utility, provides support, technical data, and updated software drivers for the products of over - HP LH4r | HP Netserver LX Pro User Guide - Page 35
: Bulletin Board System The HP NetServer Support BBS is for downloading only, Messages asking support questions should be left in the HPPC forum on CompuServe. The HP NetServer Support BBS has eight lines. The Datacomm specifications are as follows: • 300/1200/2400/9600/14400 - HP LH4r | HP Netserver LX Pro User Guide - Page 36
Chapter 5 Service and Support Automated Fax HP's automated fax system contains full product data sheets, price guides, and a subset of the HP NetServer support information. In the U.S., call (1 800) 333-1917 from a push button tone phone to request that an index of available documents be sent to - HP LH4r | HP Netserver LX Pro User Guide - Page 37
. Obtaining HP Repair and Telephone Support The "Warranty and Software License" chapter of this guide gives details of the hardware warranty-including which HP products are covered, travel limitations, charges for non-HP-caused service calls, etc. Please refer to the "Troubleshooting" chapter - HP LH4r | HP Netserver LX Pro User Guide - Page 38
service, contact your local HP office. For telephone support, contact your authorized HP reseller. Ordering HP Cables, Drive Trays, and Technical Publications If you need more technical information, Hewlett-Packard publishes other references that you can order from HP, such as the HP NetServer - HP LH4r | HP Netserver LX Pro User Guide - Page 39
Chapter 5 Service and Support Canada • Call (1 800) 387-3154. • Also available for part or manual identification: automated fax (1 800) 333- 1917; voice (1 916) 783-0804. Latin America • Call your local HP office or (1 305) 267-4220 (Miami). • Also available for part or manual identification: call - HP LH4r | HP Netserver LX Pro User Guide - Page 40
Chapter 5 Service and Support Joining CompuServe To open a CompuServe account or to obtain information on access numbers and charges in your country, you can purchase a CompuServe startup kit at a computer software reseller or you can contact CompuServe directly. Mention "Representative 133" to - HP LH4r | HP Netserver LX Pro User Guide - Page 41
Chapter 5 Service and Support 35 - HP LH4r | HP Netserver LX Pro User Guide - Page 42
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HP NetServer LX Pro On-Site Limited Warranty • HP Software Product License Agreement and Limited Warranty HP NetServer LX Pro On-Site Limited Warranty Three Year On-Site Limited Hardware Warranty Hewlett-Packard (HP . This warranty gives you specific legal rights, and you may also have other rights that - HP LH4r | HP Netserver LX Pro User Guide - Page 44
in no event shall HP's liability for property damage exceed the greater of $50,000 or the purchase price of the specific product that caused -3339 Other countries. For hardware service, contact your local HP office. For telephone support, contact your authorized HP reseller. Warranty start date. The - HP LH4r | HP Netserver LX Pro User Guide - Page 45
be serviced through expedited part shipment. In this event, HP will prepay shipping charges, duty, and taxes; provide telephone assistance on replacement of the component; and pay shipping charges, duty, and taxes for any part that HP asks to be returned. HP mass storage devices-such as hard drives - HP LH4r | HP Netserver LX Pro User Guide - Page 46
300 miles, 480 km); and negotiated beyond Zone 6. The HP Worldwide Customer Support Travel Guide is available from any HP Sales Office. Travel restrictions and response time for reseller service are defined by the participating reseller. Service contracts that provide after-hours or weekend coverage - HP LH4r | HP Netserver LX Pro User Guide - Page 47
HP for warranty service. HP shall pay for return of products to the customer except for products returned to the customer from another country. HP Software software from your hard disk drive and destroy the master diskettes, or return the complete computer and software for a full refund. Software - HP LH4r | HP Netserver LX Pro User Guide - Page 48
does not include updates and upgrades that may be available from Hewlett-Packard under a separate support agreement. • Export Clause Customer agrees not to export or reexport the software or any copy or adaptation in violation of the U.S. Export Administration regulations or other applicable - HP LH4r | HP Netserver LX Pro User Guide - Page 49
the date of the purchase that the software product will execute its programming instructions when all files are properly installed. HP does not warrant that the operation of the software will be uninterrupted or error free. In the event that this software product fails to execute its programming - HP LH4r | HP Netserver LX Pro User Guide - Page 50
Software License provinces do not allow limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you. This warranty gives specific Warranty Service You may obtain Warranty service from your Authorized HP Reseller or HP Sales and Service Office. - HP LH4r | HP Netserver LX Pro User Guide - Page 51
A Specifications The specifications listed below can vary if you install a mass storage device in your server that has more stringent environmental limits. Make sure that the operating environment for your server is suitable for all the mass storage devices that you are using. Environment - HP LH4r | HP Netserver LX Pro User Guide - Page 52
kg (187 lb.) 676 x 454 mm (26.625 x 17.875 in) 3.4 cm (1.4 in) 46.8 cm (18.4 in) 19.8 cm (7.8 in) 1.9 kilograms (4.2 lb.) 3 m (9.9 ft) Power Supply Specifications Power Supply Module AC input Auto-Ranging Power Supply 100 to 127 VAC ~ 8 A at 50/60 Hz 200 to 240 VAC ~ 4 A at 50/60 Hz - HP LH4r | HP Netserver LX Pro User Guide - Page 53
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no -Packard's system certification tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with - HP LH4r | HP Netserver LX Pro User Guide - Page 54
Act of 1968. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. CAUTION Use of controls, adjustments or the performance procedures other than those - HP LH4r | HP Netserver LX Pro User Guide - Page 55
. The CLASS 1 LASER PRODUCT label is located on the top of the drive. Bei diesem CD-ROM-Laufwerk CDU56S handelt es sich um ein Laser-Produkt . Notice for EU: Warning for LAN Connection A plug-in network interface card, such as an HP LAN Adapter, in your HP NetServer is intended for use in an - HP LH4r | HP Netserver LX Pro User Guide - Page 56
Server Model Number(s): HP NetServer 6/166 LX Pro, 6/166 LX2 Pro, 6/200 LX Pro and 6/200 LX2 Pro Product Options: All conforms to the following Product Specifications Manager European Contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department ZQ / Standards - HP LH4r | HP Netserver LX Pro User Guide - Page 57
Statement LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP NetServer LX - verkkopalvelimeen voidaan asentaa lisävarusteena laitteensisainen CD-ROM Modells die Bedienungsanleitung sorgfältig durchlesen und als Referenz aufbewahren. Falls Probleme mit diesem Modell aufreten, die nächste - HP LH4r | HP Netserver LX Pro User Guide - Page 58
Appendix B Regulatory Information VORSICHT Die Verwendung von anderen Steuerungen oder Einstellungen oder das Durchführen von anderen Vorgängen als in der area. When used near a radio or TV receiver, it may become the cause of radio interference. Read the instructions for correct handling. 52 - HP LH4r | HP Netserver LX Pro User Guide - Page 59
Appendix B Notice for Korea: RFI Statement Regulatory Information (Translation) User Guide (Class A) Please note that this equipment has been approved for business purposes with regard to electromagnetic interference. If purchased in error for use in a residential area, you may wish to exchange - HP LH4r | HP Netserver LX Pro User Guide - Page 60
Appendix B Regulatory Information CONDICIONES 1. Centros de Servicio, Refacciones y Partes: Para hacer efectiva esta garantía, no podrán exigirse mayores requisitos que la presentación de esta póliza junta con el producto en el lugar donde fue adquirido o en cualquiera de los centros de servicio - HP LH4r | HP Netserver LX Pro User Guide - Page 61
para que se le expida otra póliza de garantía, previa presentación de la nota de compra o factura respectiva. Notice for U.K.: General Approval The HP NetServer LX is approved under approval number NS/G/ 1234/J/100003 for indirect connection to Public Telecommunication Systems in the U.K. 55 - HP LH4r | HP Netserver LX Pro User Guide - Page 62
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FAX help system, 30 B BBS HP support bulletin board, 28, 29, 30 C CompuServe, 28 configuring your HP NetServer custom configuration, 3 D Diagnostic Assistant, 3, 4, 19 disk array configuration, 2 E EISA Configuration Utility, 2 environmental specifications, 43, 53 error messages, 23 F FAX help - HP LH4r | HP Netserver LX Pro User Guide - Page 64
warranty service, 38 S software license agreement for, 39 support for, 25 warranty for, 41 support Release History, 26 Status Report, 26 system configuration, 2 system support, 25 Index T telephone support, 31 temperature, 43 troubleshooting basics, 20 error messages, 23 finding the problem, 20
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HP NetServer LX Pro
User Guide
HP Part Number D4844-90001
Printed in May 1996