HP LH4r HP Netserver LX Pro User Guide - Page 25

Troubleshooting

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4 Troubleshooting Troubleshooting Tools If you are having problems installing your HP NetServer, there are a number of different tools available for troubleshooting. The following tools are available on your HP NetServer Navigator CD-ROM: • HP NetServer Information Assistant: At the HP NetServer Navigator Main Menu, select "Access Information Assistant" and follow the menus to use the following tools: ◊ Troubleshooting Information ◊ Part Information ◊ List of Error Messages and Beep Error Messages • NetServer Utilities: At the HP NetServer Navigator Main Menu, select "Access NetServer Utilities" to use the following utilities: ◊ HP Diagnostic Assistant Utility: An easy-to-use hardware diagnostic for system verification, burn-in, and rapid troubleshooting. The Diagnostic Assistant is also located on a flexible disk mounted inside your HP NetServer cabinet in a plastic pouch. ◊ Print or View Configuration: Enables you to print or view the current system configuration, including details of which cards are detected in the system and which resources are allocated to the cards ◊ Diskette Library: Enables you to conveniently generate any flexible diskette available on the NetServer Navigator CD-ROM. For example, you can create the following diskettes: BIOS Update, EISA Configuration, NOS Drivers, NetServer Assistant, PowerWise Assistant, Diagnostic Assistant and Remote Assistant Upgrade. ◊ Error Message Utility: Lets you view descriptions of errors that occur during the Power-On Self Test (POST) and tells you how to handle the errors. 19

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19
4
Troubleshooting
Troubleshooting Tools
If you are having problems installing your HP NetServer, there are a number of
different tools available for troubleshooting.
The following tools are available on
your HP NetServer Navigator CD-ROM:
•
HP NetServer Information Assistant: At the HP NetServer Navigator Main
Menu, select “Access Information Assistant” and follow the menus to use
the following tools:
◊
Troubleshooting Information
◊
Part Information
◊
List of Error Messages and Beep Error Messages
•
NetServer Utilities:
At the HP NetServer Navigator Main Menu, select
“Access NetServer Utilities” to use the following utilities:
◊
HP Diagnostic Assistant Utility: An easy-to-use hardware diagnostic
for system verification, burn-in, and rapid troubleshooting.
The
Diagnostic Assistant is also located on a flexible disk mounted inside
your HP NetServer cabinet in a plastic pouch.
◊
Print or View Configuration:
Enables you to print or view the current
system configuration, including details of which cards are detected in
the system and which resources are allocated to the cards
◊
Diskette Library:
Enables you to conveniently generate any flexible
diskette available on the NetServer Navigator CD-ROM.
For example,
you can create the following diskettes: BIOS Update, EISA
Configuration, NOS Drivers, NetServer Assistant, PowerWise
Assistant, Diagnostic Assistant and Remote Assistant Upgrade.
◊
Error Message Utility: Lets you view descriptions of errors that
occur during the Power-On Self Test (POST) and tells you how to
handle the errors.