HP LH4r Ultra3 SCSI Hot-Swap Hard Disk Drive and Tray User Guide - Page 17

4 Warranty and Support The hardware warranty below applies to components purchased as accessories. If your component was factory installed as part of an HP NetServer model, refer to the warranty statement provided with your system documentation. Hardware Warranty This HP NetServer accessory is covered by a limited hardware warranty for a period of one year from receipt by the original end-user purchaser. Once installed in an HP NetServer, this accessory may carry the longer of either a one-year warranty or the remainder of the warranty period for the HP NetServer in which it is installed. This accessory may be serviced through expedited part shipment. In this event, HP will prepay shipping charges, duty, and taxes; provide telephone assistance on replacement of the component; and pay shipping charges, duty, and taxes for any part that HP asks to be returned. The customer may be required to run HP-supplied configuration and diagnostic programs before a replacement will be dispatched or an on-site visit is authorized. Refer to the warranty statement provided with your original HP NetServer system documentation for the warranty limitations, customer responsibilities, and other terms and conditions. HP Repair and Telephone Support Refer to the HP NetService Warranty and Service/Support Booklet section of your HP NetServer system documentation for instructions on how to obtain HP repair and telephone support. HP World Wide Web Site Refer to the following World Wide Web (WWW) site for technical specifications on Hewlett-Packard hard disk drives: http://www.hp.com:80/netserver/support/news_main.html 13