HP LP2480zx HP LP2480zx LCD Monitor User Guide - Page 49

Using the Worldwide Web, Preparing to Call Technical Support

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Using the Worldwide Web For the online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to http://www.hp.com/support Preparing to Call Technical Support If you cannot solve a problem using the trouble shooting tips in this section, you may need to call technical support. Have the following information available when you call: ● The monitor ● Monitor model number ● Serial number for the monitor ● Purchase date on invoice ● Conditions under which the problem occurred ● Error messages received ● Hardware configuration ◦ Video card ◦ Type of computer ◦ Cable input used (for example, HDMI, VGA, DVI, or DisplayPort) ● Calibration system used ● Hardware and software you are using Using the Worldwide Web 43

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Using the Worldwide Web
For the online access to technical support information, self-solve tools, online assistance, community
forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to
support
Preparing to Call Technical Support
If you cannot solve a problem using the trouble shooting tips in this section, you may need to call
technical support. Have the following information available when you call:
●
The monitor
●
Monitor model number
●
Serial number for the monitor
●
Purchase date on invoice
●
Conditions under which the problem occurred
●
Error messages received
●
Hardware configuration
◦
Video card
◦
Type of computer
◦
Cable input used (for example, HDMI, VGA, DVI, or DisplayPort)
●
Calibration system used
●
Hardware and software you are using
Using the Worldwide Web
43