HP LTE Notebook PC 5100 LTE 5000 Family of Personal Computers Maintenance and - Page 72

Table 2-26. Solving Pointing Device Problems Problem Probable Cause Solution(s) External pointing Incorrect device driver Install the device driver device does not or no device driver is and add to the work. installed. AUTOEXEC.BAT file or CONFIG.SYS file. The device driver is not Install the device driver installed in Windows. in Windows. Integrated pointing An external pointing Initiate Standby and device does not device is connected disconnect the external work. and the system has pointing device. disabled the internal pointing device. Cursor drifts during The panastick If the cursor starts changes in operating technology can sometimes drifting, stop using it temperatures or if exhibit this behavior. for a few seconds. This constant pressure will stop the cursor is applied to the drift, and allow you to internal pointing resume normal operation. device. Solving Power Problems Some common causes and solutions for power problems are listed in the following table. Also see "Solving Battery and Battery Gauge Problems" in this chapter. Table 2-27. Solving Power Problems Problem Probable Cause Solution(s) Computer won't turn Computer is not Insert battery or connect on and battery pack connected to a power an external power source. is not inserted. source. Power cords to the external power source are unplugged. Ensure that power cords connecting the computer and the external power source are plugged in properly. Power board is defective. 1. See Table 2-27 and Figure 2-2 to check for proper voltages. 2. Replace power board and restart. Computer turned off System initiated Replace the battery pack while it was left Hibernation due to a with a fully charged unattended and the critical low-battery battery pack or connect power icon is off. condition. the computer to an