HP LaserJet 5p/mp Service Manual - Page 171

Main Motor, Failure

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HP LaserJet 5P/5MP, 6P/6MP Printer Service Supplement Troubleshooting Table 7. 57/58 Main Motor Failure LED Display 5P/5MP 6P/6MP ERROR CODE 57/58 Main Motor Failure Description and Recommendation The DC Controller has reported a general motor failure. The Main Motor is controlled by the DC Controller PCA, and seated into connector J601. Power-cycle the printer. If this doesn't clear the message: 1. Does the main motor rotate on power-up? If no: a. Reseat the Main Motor into the DC Controller connector. b. Inspect the Gear Train for debris that would block the free operation of the gears. c. The toner cartridge may not be rotating. Refer to "Drum Rotation Functional Check in the Combined Service Manual. d. Main Motor faulty. Power up the printer and observe if stacker rollers rotate. If not, replace the Main Motor. e. Replace the DC Controller PCA. If the main motor does rotate: 2. Does the fan turn during printing? If no: a. Power-cycle the printer. b. Check the fan to determine if it is blocked from operation. c. Reseat the fan connector on the Laser/Scanner Assembly. d. Replace the Fan. e. Replace the Laser/Scanner Assembly. f. Replace the DC Controller. g. Replace the connector between the scanner and DC Controller. 68

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LED Display
5P/5MP
6P/6MP
ERROR CODE
Description and Recommendation
57/58 Main Motor
Failure
The DC Controller has reported a general
motor failure. The Main Motor is controlled by
the DC Controller PCA, and seated into
connector J601. Power-cycle the printer. If
this doesn’t clear the message:
1. Does the main motor rotate on power-up?
If no
:
a. Reseat the Main Motor into the DC
Controller connector.
b. Inspect the Gear Train for debris that
would block the free operation of the gears.
c. The toner cartridge may not be rotating.
Refer to "Drum Rotation Functional Check in
the Combined Service Manual.
d. Main Motor faulty. Power up the printer
and observe if stacker rollers rotate. If not,
replace the Main Motor.
e. Replace the DC Controller PCA.
If the main motor
does
rotate:
2. Does the fan turn during printing?
If no:
a. Power-cycle the printer.
b. Check the fan to determine if it is blocked
from operation.
c. Reseat the fan connector on the
Laser/Scanner Assembly.
d. Replace the Fan.
e. Replace the Laser/Scanner Assembly.
f. Replace the DC Controller.
g. Replace the connector between the
scanner and DC Controller.
Table 7.
57/58 Main Motor Failure
HP LaserJet 5P/5MP, 6P/6MP Printer Service Supplement
Troubleshooting
68