HP LaserJet M5000 HP LaserJet MFP - Analog Fax Accessory Guide - Page 111
Communication Error 17, Faxes are not printing on the MFP., Cause, Solution
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Faxes are not printing on the MFP. Cause Schedule Printing of Faxes is set. The MFP is either low on toner or has run out of toner. Incoming call may be a voice call. Solution If Schedule Printing of Faxes is enabled, faxes will not print until it is disabled. If you want to print your faxes, see Enable or disable the schedule for printing of faxes on page 92. The MFP stops printing as soon as it is low on toner or runs out of toner. Any faxes received are stored in memory and print after the toner has been replaced. For other MFP printing problems, see the MFP user guide. Incoming voice calls usually show up in the call report as a Communication Error (17) As these are voice calls and not a fax error, no action is needed to be taken. Ensure that those calling you have a voice number that is different from the fax number. ENWW Receiving fax problems 103