Section |
Page |
Product basics |
19 |
Product introduction |
20 |
Product features |
21 |
Product walkaround |
25 |
Output devices |
26 |
3,000-sheet stacker |
26 |
3,000-sheet stapler/stacker |
26 |
Paper handling features |
26 |
Stapling information |
26 |
Multifunction finisher |
26 |
Paper handling features |
26 |
Stapling information |
27 |
Booklets |
27 |
8-bin mailbox |
28 |
Control panel |
29 |
Use the control panel |
30 |
Control-panel layout |
30 |
Home screen |
31 |
Buttons on the touchscreen |
32 |
Control-panel help system |
32 |
Use the Administration menu |
33 |
Navigate the Administration menu |
33 |
Information menu |
34 |
Default Job Options menu |
35 |
Default Options for Originals |
35 |
Default Copy Options |
36 |
Default Fax Options |
37 |
Default E-mail Options |
38 |
Default Send to Folder Options |
39 |
Default Print Options |
40 |
Time/Scheduling menu |
41 |
Management menu |
43 |
Initial Setup menu |
44 |
Networking and I/O |
44 |
Fax Setup |
52 |
E-mail Setup |
55 |
Send Setup menu |
55 |
Device Behavior menu |
56 |
Print Quality menu |
60 |
Troubleshooting menu |
62 |
Resets menu |
64 |
Service menu |
64 |
Paper and print media |
65 |
Understand paper and print media use |
66 |
Supported paper and print media sizes |
67 |
Custom paper sizes |
68 |
Special paper or print media guidelines |
69 |
Load paper and print media |
70 |
Load Tray 1 |
70 |
Load Trays 2, 3, and 4 |
71 |
Configure trays |
77 |
Configure a tray when loading media |
77 |
Configure a tray by using the Supplies Status button on the touchscreen |
77 |
Select the media by source, type, or size |
77 |
Source |
78 |
Type and Size |
78 |
Select the output bin |
79 |
Select an output location |
80 |
Printing |
80 |
Copying |
80 |
Manage and maintain |
81 |
Information pages |
82 |
Embedded Web server |
84 |
Open the embedded Web server by using a network connection |
84 |
Embedded Web server sections |
85 |
HP Easy Printer Care |
88 |
Supported operating systems |
88 |
Open the HP Easy Printer Care software |
88 |
HP Easy Printer Care software sections |
88 |
Use HP Web Jetadmin software |
91 |
HP Printer Utility for Macintosh |
92 |
Open the HP Printer Utility |
92 |
Print a cleaning page |
92 |
Print a configuration page |
92 |
View supplies status |
93 |
Order supplies online and use other support features |
93 |
Upload a file to the product |
93 |
Update the firmware |
94 |
Activate the two-sided printing (duplexing) mode |
94 |
Lock or unlock storage devices |
94 |
Save or print stored jobs |
94 |
Configure trays |
95 |
Change network settings |
95 |
Open the embedded Web server |
95 |
Set up e-mail alerts |
96 |
Security features |
97 |
Secure the embedded Web server |
97 |
Secure Disk Erase |
97 |
Data affected |
97 |
Gain access to Secure Disk Erase |
98 |
Additional Information |
98 |
Security lock |
98 |
Authentication |
98 |
Lock the control-panel menus |
98 |
Set the real-time clock |
100 |
Clean the product |
101 |
Print a cleaning page |
101 |
Clean the product hardware |
101 |
Clean the ADF delivery system |
103 |
Configure alerts |
108 |
Manage supplies |
109 |
HP print cartridges |
109 |
Non-HP print cartridges |
109 |
Print cartridge authentication |
109 |
HP fraud hotline |
109 |
Print cartridge storage |
109 |
Print cartridge life expectancy |
110 |
Check the print cartridge life |
110 |
Control panel |
110 |
Embedded Web server |
110 |
HP Easy Printer Care |
110 |
HP Web Jetadmin |
110 |
Printer maintenance kit |
111 |
Manage memory |
112 |
Determine memory requirements |
112 |
Install memory |
112 |
Verify memory installation |
115 |
Economy settings |
116 |
Sleep and wake |
116 |
Theory of operation |
117 |
Basic operation |
118 |
Sequence of operation |
119 |
Product start up sequence (turn on product) |
121 |
Timing chart |
122 |
Scanner subsystem |
123 |
Mechanical structure |
123 |
Motors and fans |
124 |
Basic block diagram |
125 |
Basic system configuration |
126 |
Scanner unit systems |
126 |
Scan mode |
127 |
Power supply assembly |
127 |
Sleep mode |
128 |
Low-voltage power supply circuit |
129 |
Protective functions |
130 |
Scanner controller circuit |
131 |
Flatbed operation |
133 |
Flatbed document exposure control |
133 |
Flatbed optical drive control |
133 |
Flatbed optical unit operation |
134 |
Flatbed document size detection |
135 |
Sensor names |
135 |
Functions operation |
135 |
ADF angle detection |
137 |
ADF operation |
137 |
ADF document exposure control |
137 |
ADF document feed control |
138 |
ADF document feed control terminology |
138 |
Pickup and feed operation |
139 |
Pickup roller home position control operation |
140 |
ADF document size detection |
140 |
ADF document size detection terminology |
140 |
ADF feeder sensors |
141 |
ADF document skew detection |
141 |
Scanned data flow |
142 |
Copy processor |
143 |
Scanning process control signals |
144 |
Typical scanning process flow |
145 |
Engine control system |
146 |
DC controller PCA |
147 |
High-voltage power supply circuit |
148 |
Low-voltage power supply |
150 |
Fuser control circuit |
150 |
Formatter system |
152 |
Formatter hardware |
152 |
Laser/scanner system |
153 |
Image formation system |
154 |
The image formation process |
154 |
Print cartridge |
155 |
Print cartridge design |
156 |
No-shake toner |
156 |
Cartridge memory |
156 |
Toner seal |
156 |
Toner level detection |
157 |
Pickup and feed system |
158 |
Media-size detection |
158 |
Media-level detection |
158 |
Multifeed prevention |
158 |
Transparency media detection |
158 |
Fuser-wrapping jam detection |
158 |
Jam detection |
159 |
Tray 1 |
164 |
Tray 1 driver PCA |
164 |
Tray 1 power supply |
164 |
Tray 1 sequence of operation |
164 |
Tray 1 pickup and feed |
165 |
Tray 1 jam detection |
165 |
Tray 4 |
166 |
Tray 4 driver PCA |
166 |
Tray 4 power supply |
166 |
Tray 4 sequence of operation |
166 |
Tray 4 pickup and feed |
167 |
Tray 4 media level and media size detection |
167 |
Tray 4 jam detection |
167 |
Removal and replacement |
169 |
Removal and replacement strategy |
170 |
Repair notices |
170 |
Electrostatic discharge |
171 |
Required tools |
171 |
Product orientation |
172 |
Front and right side orientation |
172 |
Back and left side orientation |
173 |
Scanner assembly covers |
174 |
Control panel |
174 |
Reinstall the control panel |
175 |
ADF feeder cover |
175 |
Reinstall the ADF feeder cover |
176 |
ADF feeder cover handle |
177 |
ADF back cover |
177 |
ADF front cover |
179 |
Lower delivery roller cover |
179 |
Reinstall the delivery roller cover |
180 |
White board cover |
180 |
Copy processor/connect board |
181 |
Reinstall the copy processor/connect board |
182 |
Flatbed rail cover |
182 |
Flatbed back cover |
182 |
Flatbed right cover |
184 |
Reinstall the flatbed right cover |
184 |
Flatbed left cover |
185 |
Flatbed upper front cover |
186 |
Flatbed lower front cover |
186 |
ADF base cover assembly |
187 |
Reinstall the ADF base cover assembly |
191 |
Scanner glass |
192 |
Reinstall the scanner glass |
193 |
Scan engine internal assemblies |
194 |
ADF and flatbed internal assemblies |
194 |
ADF main assembly |
194 |
Reinstall the ADF main assembly |
199 |
ADF optical assembly |
199 |
Reinstall the ADF optical assembly |
206 |
ADF shading filter |
206 |
Flatbed optical unit |
208 |
Reinstall the flatbed optical unit |
211 |
Switch and solenoids |
211 |
ADF feeder cover detection switch |
211 |
Weight solenoid |
212 |
Shutter solenoid |
213 |
Motors and fans |
214 |
Pickup motor |
214 |
Reinstall the pickup motor |
214 |
Delivery motor |
215 |
Reinstall |
215 |
Flatbed motor |
216 |
Reinstall the flatbed motor |
217 |
Power supply assembly |
217 |
Reinstall power supply assembly |
220 |
ADF fan assembly |
220 |
Reinstall the ADF fan assembly |
221 |
Flatbed fan assembly |
221 |
Rollers and belts |
222 |
Pickup roller (D roller) |
222 |
Pickup roller assembly |
222 |
Reinstall the pickup roller assembly |
223 |
Feed roller assembly |
223 |
Lower registration roller assembly |
224 |
Reinstall the lower registration assembly |
230 |
Lower delivery roller |
230 |
Reinstall the lower delivery roller |
231 |
Upper delivery roller assembly |
231 |
Reinstall the upper delivery roller assembly |
232 |
Separation belt assembly |
232 |
Reinstall the separation belt assembly |
235 |
Separation belts |
235 |
Reinstall the separation belts |
237 |
PCAs |
237 |
ADF intermediate PCA |
237 |
ADF width detection sensor assembly |
238 |
Reinstall the ADF width detection sensor assembly |
238 |
Flatbed intermediate PCA |
239 |
Scanner controller board |
240 |
Intermediate PCA |
242 |
Scan engine |
243 |
Reinstall the scan engine |
247 |
Laser/scanner assembly |
248 |
Delivery fan assembly |
249 |
Delivery motor |
251 |
Print engine covers |
252 |
Front cover |
252 |
Right door |
253 |
Right lower cover |
254 |
Left upper cover |
254 |
Reinstall the left upper cover |
255 |
Left door and diverter |
256 |
Left back cover |
256 |
Back cover |
257 |
Right and left rail covers |
258 |
Front assemblies |
259 |
Cartridge release lever |
259 |
Print cartridge |
260 |
Reinstall the print cartridge |
261 |
Transfer-roller assembly |
261 |
Reinstall the transfer-roller assembly |
262 |
Tray 2 and Tray 3 (interchangeable) |
262 |
Rollers (pickup, feed, or separation) |
263 |
Fuser-jam-removal knob |
263 |
Reinstall the fuser-jam-removal knob |
264 |
Registration-jam-removal knob |
264 |
Reinstall the registration-jam-removal knob |
265 |
Right assemblies |
266 |
Tray 1 |
266 |
Paper-input unit (PIU) |
267 |
Reinstall the paper-input unit |
270 |
Registration assembly |
270 |
Reinstall the registration assembly |
271 |
Transfer-guide assembly |
271 |
Reinstall the transfer-guide assembly |
272 |
Left assemblies |
273 |
Duplexer |
273 |
Fuser assembly |
274 |
Back assemblies |
276 |
Formatter |
276 |
Low-voltage power supply |
277 |
High-voltage power supply |
279 |
DC controller |
280 |
Toner-sensor contact assembly |
282 |
Reinstall the toner-sensor contact assembly |
283 |
Drum motor |
283 |
Feed-drive assembly |
284 |
Reinstall the feed-drive assembly |
285 |
Power-supply fan (fan 1) |
285 |
Cartridge fan (fan 5) |
286 |
Reinstall the cartridge fan |
288 |
Controller fan (fan 2) |
288 |
Jetlink connector |
289 |
Duplexer connector holder assembly |
290 |
Fuser delivery-drive assembly |
291 |
Reinstall the fuser delivery assembly |
293 |
Tray 4 |
294 |
Orientation |
294 |
Tray 4 left side cover |
294 |
Reinstall the Tray 4 left side cover |
294 |
Tray 4 right side cover |
295 |
Reinstall the Tray 4 right side cover |
295 |
Tray 4 back covers |
296 |
Tray 4 center back cover |
296 |
Tray 4 right back cover |
296 |
Tray 4 left back cover |
296 |
Tray 4 |
297 |
Tray 4 rollers (pickup, feed, and separation) |
297 |
Reinstall the Tray 4 rollers |
298 |
Tray 4 registration assembly |
298 |
Tray 4 drive motor |
299 |
Tray 4 drive assembly |
300 |
Tray 4 controller board |
301 |
Paper-size detection switch PCA |
302 |
Reinstall the paper-size switch PCA |
303 |
Tray 4 power supply |
303 |
Tray 4 pickup assembly |
304 |
Tray 4 paper-connecting unit |
306 |
Solve problems |
307 |
Troubleshooting process |
308 |
Preliminary operating checks |
308 |
Installation environment |
308 |
Media checks |
309 |
Scanner and ADF checks |
309 |
General troubleshooting information |
310 |
Abnormal noises are evident, such as grinding or chattering when the main motor is turned on |
310 |
Media does not feed from Tray X when printing from a software program; the paper-path test is succes ... |
310 |
Media does not print from Tray 4 |
310 |
The product stops printing and hangs on certain jobs |
311 |
Envelopes are wrinkling |
311 |
Fusing is poor |
311 |
The product feeds from an incorrect tray when different media is selected for the first page of the ... |
311 |
Power-on checks |
313 |
Malfunction troubleshooting |
314 |
Troubleshooting by using control-panel messages |
315 |
Event log page |
315 |
Print the event log |
315 |
Interpret the event log |
315 |
Sample event log |
316 |
View the event log |
316 |
Control-panel error messages |
317 |
User- and service-level diagnostics |
340 |
Copy processor LEDs |
340 |
Troubleshooting menu |
341 |
Paper-path test |
342 |
Print a paper-path test |
342 |
Service test |
342 |
Perform a service test |
342 |
Service-level diagnostics |
344 |
Engine test |
344 |
Service menu |
344 |
Other diagnostics |
348 |
Boot-up key sequences |
348 |
Low-level boot-up key sequence for selecting a language, performing a cold reset, and enabling and d ... |
349 |
Medium-level boot-up key sequence for initializing disks |
349 |
High-level boot-up key sequence for NVRAM initialization, manufacturing, and skipping disk-load and ... |
349 |
Drum rotation functional check |
350 |
Calibrations |
350 |
Control panel touchscreen calibration |
351 |
Simplified scanner and ADF calibration |
351 |
ADF calibrations |
354 |
Left side front calibration |
354 |
Left side back calibration |
356 |
Leading edge front calibration |
357 |
Leading edge back calibration |
358 |
ADF plain scaling calibration |
358 |
ADF heavy scaling calibration |
359 |
Glass calibrations |
359 |
Left side glass calibration |
359 |
Leading edge glass calibration |
360 |
Glass scaling calibration |
361 |
Plain motor speed calibration |
361 |
Measurement and adjustment |
363 |
ADF unit height adjustment |
363 |
ADF skew adjustment |
364 |
ADF width sensor adjustment |
366 |
Weight solenoid stroke adjustment |
366 |
Tray 4 diagnostics |
367 |
Motor test |
367 |
Standalone running test |
367 |
Sensor test |
368 |
Light-pattern interpretation |
368 |
Clear jams |
370 |
Jam locations |
370 |
ADF jams |
371 |
Clear jams from the duplexer |
372 |
Clear jams from the input-tray areas |
374 |
Clear jams from the output areas |
377 |
Solve repeated jams |
390 |
Image-formation troubleshooting |
391 |
Print image defects |
391 |
Print/stop test |
392 |
Economode |
392 |
Skew |
393 |
Copy-image defects |
393 |
Scanner controller PCA |
395 |
Connector locations |
397 |
Electrical structure |
398 |
Wiring diagrams |
399 |
Image-defect tables |
401 |
Repeating defect ruler |
409 |
Media troubleshooting |
410 |
Determine the problem source |
410 |
Isolate the paper path |
410 |
Try using the straightest paper path |
410 |
Check the duplexing path |
410 |
Isolate the source of a jam |
410 |
Determine the location of a jam |
410 |
Determine whether the product is experiencing misfeeds or multifeed jams |
410 |
Isolate a media brand |
411 |
Isolate a media type |
411 |
Communication troubleshooting |
412 |
Communications check |
412 |
EIO troubleshooting |
412 |
Jetdirect configuration |
412 |
Embedded LAN troubleshooting |
412 |
Error codes |
413 |
LAN diagnostics |
413 |
Loopback test |
413 |
Ping test |
413 |
Enable or disable the embedded LAN |
414 |
Hard-failure troubleshooting for the embedded LAN |
415 |
Connectivity problems |
416 |
Save + Restore |
416 |
Wiring diagrams |
417 |
Parts and diagrams |
421 |
Order parts, accessories, and supplies |
423 |
Supplies part numbers |
424 |
Consumables, supplies, accessories, FRUs, and documents |
424 |
Common hardware |
427 |
Illustrations and parts lists |
428 |
Scanner assembly |
430 |
Scanner engine covers and panels |
432 |
Print engine covers and panels |
436 |
Flatbed scanner assembly |
438 |
Flatbed optical assembly |
444 |
ADF scanner assembly |
448 |
ADF paper pickup assembly |
452 |
ADF main assembly |
458 |
ADF optical assembly |
462 |
Scanner engine PCAs |
464 |
Left door and diverter |
466 |
Right cover assembly |
468 |
Print engine internal components |
470 |
Drum feed drive assembly |
478 |
Fuser delivery drive assembly |
480 |
Cartridge lifter assembly |
482 |
500-sheet trays (Tray 2 and Tray 3) |
484 |
Paper input unit |
486 |
Registration assembly |
488 |
Transfer roller assembly |
490 |
Delivery assembly |
492 |
PCA locations |
494 |
Tray 4 main body |
496 |
Tray 4 drive assembly |
500 |
Tray 4 PCA location |
502 |
Tray 1 assembly |
504 |
Alphabetical parts list |
506 |
Numerical parts list |
530 |
Service and support |
555 |
Hewlett-Packard limited warranty statement |
555 |
Customer self repair warranty service |
556 |
Print cartridge limited warranty statement |
557 |
HP Customer Care |
558 |
Online Services |
558 |
Telephone support |
558 |
Software utilities, drivers, and electronic information |
558 |
HP direct ordering for accessories or supplies |
558 |
HP service information |
558 |
HP service agreements |
558 |
HP Easy Printer Care |
559 |
HP support and information for Macintosh computers |
559 |
Specifications |
561 |
Physical specifications |
562 |
Electrical specifications |
563 |
Acoustic emissions |
564 |
Operating environment |
564 |
Regulatory information |
565 |
FCC regulations |
566 |
Declaration of conformity |
567 |
Certificate of volatility |
568 |
Types of memory |
568 |
Volatile memory |
568 |
Non-volatile memory |
568 |
Hard-disk-drive memory |
568 |
Safety statements |
569 |
Laser safety |
569 |
Canadian DOC regulations |
569 |
VCCI statement (Japan) |
569 |
Power cord statement (Japan) |
569 |
EMI statement (Korea) |
569 |
EMI statement (Taiwan) |
569 |
Laser statement for Finland |
570 |
Substances table (China) |
571 |