HP LaserJet Tank 1020 User Guide - Page 34

Solve problems, HP support, If the suggestions do not solve the problems - laserjet tank 1020w printer

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7 Solve problems This section suggests solutions to common problems. You can also get help from the HP Smart app. HP Smart provides alerts for printer issues (jams and other problems), links to help content, and options to contact support for additional assistance. For more information, see Use the HP Smart app to print, scan, and manage. If the suggestions do not solve the problems, try getting help using one of the support services, see HP support. HP support For the latest product updates and support information, visit the product specific links given below. HP online support provides a variety of options for help with your printer: Table 7-1 HP support Icons Description Get software and drivers: Download software, drivers, and firmware you need for the printer. Ask the community: Join the community forums to find solutions, ask questions, and share tips. HP Diagnostic Tools: Use HP online tools to detect your printer and find recommended solutions. Table 7-2 Product support link Product name HP LaserJet Tank 2502dw HP LaserJet Tank 2504dw HP LaserJet Tank 2506dw HP LaserJet Tank 1502w HP LaserJet Tank 1504w HP LaserJet Tank 1020 HP LaserJet Tank 1020w Support links hp.com/support/ljt250x hp.com/support/ljt150x hp.com/support/ljt1020 Solve problems 29

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Solve problems
7
This section suggests solutions to common problems.
You can also get help from the HP Smart app. HP Smart provides alerts for printer issues (jams and
other problems), links to help content, and options to contact support for additional assistance. For more
information, see
Use the HP Smart app to print, scan, and manage
.
If the suggestions do not solve the problems, try getting help using one of the support services, see HP
support.
HP support
For the latest product updates and support information, visit the product specific links given below. HP online
support provides a variety of options for help with your printer:
Table 7-1
HP support
Icons
Description
Get software and drivers
: Download software, drivers, and firmware you need for the printer.
Ask the community
: Join the community forums to find solutions, ask questions, and share tips.
HP Diagnostic Tools
: Use HP online tools to detect your printer and find recommended solutions.
Table 7-2
Product support link
Product name
Support links
HP LaserJet Tank 2502dw
HP LaserJet Tank 2504dw
HP LaserJet Tank 2506dw
hp.com/
support/
ljt250x
HP LaserJet Tank 1502w
HP LaserJet Tank 1504w
hp.com/
support/
ljt150x
HP LaserJet Tank 1020
HP LaserJet Tank 1020w
hp.com/
support/
ljt1020
Solve problems
29