HP LaserJet Tank 1020 User Guide - Page 75

HP's Premium Protection Warranty: HP LaserJet Tank Toner Reload Kit and HP Laser Imaging Drum limited warranty statement, HP policy on non-HP supplies, Reminder on the use of non-Original HP supplies, HP anticounterfeit Web site

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HP's Premium Protection Warranty: HP LaserJet Tank Toner Reload Kit and HP Laser Imaging Drum limited warranty statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, except for the use of an Toner Reload Kit as specified in the printer manual, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, except where provided otherwise by local law, HP will either replace products that prove to be defective or refund your purchase price. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. HP policy on non-HP supplies HP cannot recommend the use of non-HP Toner Reload Kits, non-HP toner, non-HP Laser Imaging Drums, and non-HP imaging system components, either new or remanufactured. NOTE: For HP LaserJet Tank products, warranty does not cover printer or imaging drum failures or complications due to damage, contaminations, or general print related defects from use of non-HP Toner Reload Kits, non-HP Toner, non-HP Laser Imaging Drums, or non-HP Laser Imaging Drum components. In such case, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. Reminder on the use of non-Original HP supplies Printer will not work as expected when non-Original HP supplies or HP supplies that have been refilled, refurbished, re-manufactured, or tampered with in any way are detected. HP anticounterfeit Web site Go to https://www.hp.com/go/anticounterfeit if you use an HP Laser Imaging Drum and a software or firmware message indicates that you have installed a previously used imaging drum. HP will help determine if the imaging drum is genuine and take steps to resolve the problem. Your reload kit or imaging drum might not be a genuine HP Toner Reload Kit or HP Laser Imaging Drum if you notice the following: 70 Appendix B Service and support

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HP's Premium Protection Warranty: HP LaserJet Tank Toner Reload
Kit and HP Laser Imaging Drum limited warranty statement
This HP product is warranted to be free from defects in materials and workmanship.
This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or
tampered with in any way, except for the use of an Toner Reload Kit as specified in the printer manual,
(b) experience problems resulting from misuse, improper storage, or operation outside of the published
environmental specifications for the printer product or (c) exhibit wear from ordinary use.
To obtain warranty service, please return the product to place of purchase (with a written description of the
problem and print samples) or contact HP customer support. At HP's option, except where provided otherwise
by local law, HP will either replace products that prove to be defective or refund your purchase price.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY
OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS
ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A
PARTICULAR PURPOSE.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT,
SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER
BASED IN CONTRACT, TORT, OR OTHERWISE.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED,
DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
HP policy on non-HP supplies
HP cannot recommend the use of non-HP Toner Reload Kits, non-HP toner, non-HP Laser Imaging Drums, and
non-HP imaging system components, either new or remanufactured.
NOTE:
For HP LaserJet Tank products, warranty does not cover printer or imaging drum failures or
complications due to damage, contaminations, or general print related defects from use of non-HP Toner
Reload Kits, non-HP Toner, non-HP Laser Imaging Drums, or non-HP Laser Imaging Drum components. In
such case, HP will charge its standard time and materials charges to service the printer for the particular
failure or damage.
Reminder on the use of non-Original HP supplies
Printer will not work as expected when non-Original HP supplies or HP supplies that have been refilled,
refurbished, re-manufactured, or tampered with in any way are detected.
HP anticounterfeit Web site
Go to
if you use an HP Laser Imaging Drum and a software or
firmware message indicates that you have installed a previously used imaging drum. HP will help determine if
the imaging drum is genuine and take steps to resolve the problem.
Your reload kit or imaging drum might not be a genuine HP Toner Reload Kit or HP Laser Imaging Drum if you
notice the following:
70
Appendix B
Service and support