HP Latex 3600 Introductory information 3 - Page 9

System errors, Alerts

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English System errors Under certain circumstances, a numeric error code appears on the front panel. Follow the recommendation below to resolve the error. If the recommendation does not seem to solve the problem, call your support representative. The error codes listed here are in addition to those appearing in the main HP Latex printer documentation. If an error code appears on the front panel that is not included in either list, turn off the printer and then turn it back on. If the problem persists, call your support representative. Error 90.02.01:01 Platen back light error (service station side) 90.02.02:01 Platen back light error (ink supply station side) 90.06.00:01 Double-sided Day Night Kit line sensor not working Recommendation The printer cannot detect light from print-zone back light 1 (service station side) when trying to adjust it. Check that the LED bar is working properly and that there is nothing covering it. If the problem persists, call your support representative. The printer cannot detect light from print-zone back light 2 (ink supply station side) when trying to adjust it. Check that the LED bar is working properly and that there is nothing covering it. If the problem persists, call your support representative. Line sensor (Double-sided Day Night Kit) malfunction. Run diagnostic Double-sided Day Night Checks and Installation > Scanning check to troubleshoot the issue. If the problem persists, call your support representative. Alerts Alert Substrate too opaque Fiducials not found Fiducial reading error Recommendation The loaded substrate is too opaque for Double-sided Day Night printing. This application relies on a certain level of transparency to work. Fiducial row not found. Use the Move Substrate buttons to position the first fiducial row on the printzone back light line and try again. If the problem persists, call your support representative. Cannot read fiducial row properly. Check the sharpness of the white line inside the fiducial marks printed on side A. If a general defect is found, it can affect the reading. Align printheads and reprint side A. ENWW 7

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System errors
Under certain circumstances, a numeric error code appears on the front panel. Follow the recommendation below
to resolve the error. If the recommendation does not seem to solve the problem, call your support representative.
The error codes listed here are in addition to those appearing in the main HP Latex printer documentation. If an
error code appears on the front panel that is not included in either list, turn o
ff
the printer and then turn it back
on. If the problem persists, call your support representative.
Error
Recommendation
90.02.01:01 Platen back light error (service station
side)
The printer cannot detect light from print-zone back
light 1 (service station side) when trying to adjust it.
Check that the LED bar is working properly and that
there is nothing covering it. If the problem persists, call
your support representative.
90.02.02:01 Platen back light error (ink supply station
side)
The printer cannot detect light from print-zone back
light 2 (ink supply station side) when trying to adjust it.
Check that the LED bar is working properly and that
there is nothing covering it. If the problem persists, call
your support representative.
90.06.00:01 Double-sided Day Night Kit line sensor
not working
Line sensor (Double-sided Day Night Kit) malfunction.
Run diagnostic Double-sided Day Night Checks and
Installation > Scanning check to troubleshoot the issue.
If the problem persists, call your support
representative.
Alerts
Alert
Recommendation
Substrate too opaque
The loaded substrate is too opaque for Double-sided
Day Night printing. This application relies on a certain
level of transparency to work.
Fiducials not found
Fiducial row not found. Use the Move Substrate
buttons to position the
fi
rst
fi
ducial row on the print-
zone back light line and try again. If the problem
persists, call your support representative.
Fiducial reading error
Cannot read
fi
ducial row properly. Check the sharpness
of the white line inside the
fi
ducial marks printed on
side A. If a general defect is found, it can a
ff
ect the
reading. Align printheads and reprint side A.
ENWW
7
English