HP Media Center m1200 Warranty and Support Guide - Page 2

Where to Get Help Follow these steps when you need help from HP: 1 Check the setup poster and the Getting Started Guide for help with setting up and using your PC. 2 For faster help, be sure to register your HP Pavilion home PC by e-mail, on the Web at http://www.register.hp.com or by phone. 3 Use Help on your PC to get help with your hardware and software. Click Start and then click Help and Support. 4 For help online, go to the HP Customer Care Center Web site at: http://www.hp.com/cposupport/loc/ regional.html 5 If you think you have a hardware issue, before calling HP, run the PC Doctor diagnostic tool that is preinstalled on your PC. Click Start, select All Programs, select PC Help & Tools, and then click PC-Doctor. 6 If you have not solved the problem, first, call your PC retailer or, second, call the HP Customer Care Center at 0870 010 4320 (U.K.) (8 p/min). Or Call 1890 92 39 02 (Republic of Ireland). For PCs bought from PC World, Currys, or Dixons, call 0870 901 3000. For out-of-warranty products, call 0906-470 0870 (60 p/min). HP Support Web site http://www.hp.com/cposupport/loc/ regional.html HP Registration Web site To register your PC: • Click the Register with HP icon on the desktop. Or • Go to http://register.hp.com NOTE: You can view your PC product number, model number and serial number, by pressing the Ctrl, Alt, and S keys on the keyboard at the same time. Software Support If you have questions about your software, contact or visit your software vendor Web site at the appropriate Web address below: InterVideo http://intervideo.com/home Pinnacle http://www.pinnaclesys.com Veritas http://www.veritas.com Are You Missing Components? Check the contents of the PC box after you've purchased your PC. If any components are missing, you have 30 days to contact HP Support for replacement. After this period, you may be charged for these components. 2