HP Nc4010 HP Compaq nc4010 Notebook PC - Maintenance and Service Guide - Page 51

Flowchart 2.14-No OS Loading, CD- or, DVD-ROM Drive

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Troubleshooting Flowchart 2.14-No OS Loading, CD- or DVD-ROM Drive Y N No OS loading from Disc CD- or in drive? DVD-ROM Drive. N Bootable disc in drive? Y Install bootable disc and reboot notebook. Install bootable disc. Try another bootable disc. Y Boots from CD or DVD? N Done Y Reseat drive. Boots from CD or DVD? N N Booting from another device? Y Done Go to "Flowchart 2.17-Nonfunctioning Device" Y Clear CMOS. Booting order correct? Refer to Section "Clearing a Password" for instructions. N Go to "Flowchart 2.17-Nonfunctioning Device" Correct boot order using the Setup utility. 2-24 Maintenance and Service Guide

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2–24
Maintenance and Service Guide
Troubleshooting
Flowchart 2.14—No OS Loading, CD- or
DVD-ROM Drive
Y
Done
N
Bootable
disc in
drive?
Disc
in drive?
No OS
loading from
CD- or
DVD-ROM Drive.
Install bootable
disc and
reboot
notebook.
Go to
“Flowchart
2.17—Nonfunc-
tioning Device”
Go to
“Flowchart
2.17—Nonfunc-
tioning Device”
Install
bootable disc.
Boots from
CD or DVD?
Boots from
CD or DVD?
Try another
bootable disc.
Booting
from another
device?
Booting
order
correct?
Correct boot
order using
the Setup utility.
Done
Reseat
drive.
Y
Y
Y
Y
Y
N
N
N
N
N
Clear CMOS.
Refer to
Section “Clearing a
Password”
for
instructions.