HP Officejet 4620 Getting Started Guide - Page 20

Solve setup problems, Problems setting up the printer - drivers

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English Solve setup problems The following sections provide help with problems you might have while setting up the printer. If you need more help, see the user guide. For information about finding the user guide, see "Where is the user guide?" on page 4. Problems setting up the printer • Make sure you have removed all packing tape and material from outside and inside the printer. blinking. When the printer is first turned on, it takes approximately 45 seconds to warm up. • Make sure you use the SETUP cartridges that came with your printer when you first set up the printer. • Make sure the printer is displaying the home screen and that no other lights on the printer control panel are lit or blinking. • Make sure you have loaded plain, white, unused A4- or letter-size (8.5x11 inch) paper in the printer. • Make sure you have correctly loaded paper in the tray and that the paper is not jammed in the printer. • Make sure that any cords and cables that you are • Make sure you have closed all latches and covers using are in good working order. properly. • Make sure you have securely connected the power cord and that the power source is working properly. • Make sure the (Power) light is on and not How do I install the user guide? Depending on the option you select when you install the HP software, the user guide might not be installed on your computer. To install the user guide, complete the following steps: 1. Insert the software CD provided with the printer into your computer, and then follow the onscreen instructions. 2. In the screen showing recommended software, select the option for your operating system: • Windows: Select the option with "Help" in the name. • Mac OS X: Select the HP Recommended Software option. 3. Follow the onscreen instructions to finish installing the user guide. Tip: If you cannot find the HP software CD or if your computer does not have a CD or DVD drive, you can download the HP software from HP's support website (www.hp.com/go/ customercare). From this website, search for your printer, and then select Software & Driver Downloads. Select your operating system, select the option for driver downloads, and then select the option that has "Full Feature Software and Drivers" in the name. 20

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English
20
Problems setting up the printer
•
Make sure you have removed all packing tape
and material from outside and inside the printer.
•
Make sure you use the SETUP cartridges that
came with your printer when you first set up the
printer.
•
Make sure you have loaded plain, white, unused
A4- or letter-size (8.5x11 inch) paper in the
printer.
•
Make sure that any cords and cables that you are
using are in good working order.
•
Make sure you have securely connected the
power cord and that the power source is working
properly.
•
Make sure the
(Power) light is on and not
Solve setup problems
The following sections provide
help with problems you might
have while setting up the printer.
How do I install the user guide?
Depending on the option you select when you
install the HP software, the user guide might not be
installed on your computer.
To install the user guide, complete the following
steps:
1.
Insert the software CD provided with the printer
into your computer, and then follow the
onscreen instructions.
2.
In the screen showing recommended software,
select the option for your operating system:
•
Windows
: Select the option with “Help” in
the name.
•
Mac OS X
: Select the
HP Recommended
Software
option.
3.
Follow the onscreen instructions to finish
installing the user guide.
Tip:
If you cannot find the HP software CD or if
your computer does not have a CD or DVD
drive, you can download the HP software
from HP’s support website (www.hp.com/go/
customercare). From this website, search for
your printer, and then select
Software & Driver
Downloads
. Select your operating system,
select the option for driver downloads, and
then select the option that has “Full Feature
Software and Drivers” in the name.
If you need more help, see the user
guide. For information about finding
the user guide, see “Where is the user
guide?” on page 4.
blinking. When the printer is first turned on, it
takes approximately 45 seconds to warm up.
•
Make sure the printer is displaying the home
screen and that no other lights on the printer
control panel are lit or blinking.
•
Make sure you have correctly loaded paper in the
tray and that the paper is not jammed in the
printer.
•
Make sure you have closed all latches and covers
properly.