HP Officejet Pro 8630 User Guide - Page 151
Solve copy problems, Copies are blank or faded, Size is reduced, Copy quality is poor
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Solve copy problems If the following topics do not help, see HP support on page 122 for information about HP support. ● Copies are blank or faded ● Size is reduced ● Copy quality is poor Learn more about how to solve copy issues. Click here to go online for more information. Copies are blank or faded ● The contrast setting might be set too light. From the printer control panel display, touch Copy, touch and Settings, touch Lighter/Darker, and then use the arrows to create darker copies. ● The quality setting of Fast (which produces draft-quality copies) might be responsible for the missing or faded documents. Change to the Normal or Best setting. ◦ The contrast setting might be set too light. From the printer control panel display, touch Copy, touch and Settings, touch Lighter/Darker, and then use the arrows to create darker copies. Size is reduced ● The reduce/enlarge or other copy feature might have been set from the printer control panel to reduce the scanned image. Check the settings for the copy job to make sure that they are for normal size. ● The HP software settings might be set to reduce the scanned image. Change the settings, if needed. For more information, see the on-screen Help for the HP software. ● The dirty scanner glass might reduce the scanned image. Clean the scanner glass or lid backing. For more information, see Maintain the printer on page 34. ● This incoming page size may be larger than the original currently loaded. Copy quality is poor ● Check the printer ◦ The scanner lid might not be closed correctly. ◦ The scanner glass or lid backing might need cleaning. For more information, see Maintain the printer on page 34. ◦ The automatic document feeder (ADF) might need cleaning. For more information, see Maintain the printer on page 34. ● Unwanted lines ◦ The scanner glass, lid backing, or frame might need cleaning. For more information, see Maintain the printer on page 34. ● Copy is slanted or skewed If you are using the automatic document feeder (ADF), check the following: ◦ Make sure that the ADF input tray is not too full. ◦ Make sure that the ADF width adjusters are snug against the sides of the paper. ENWW Solve copy problems 135