HP P4000 HP LeftHand / P4000 Support Resource Guide - Page 8
Calling Support
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CALLING SUPPORT NOTE: Customers with a Mission Critical support agreement should use the alternate Support number provided with the contract. Important information on Bundle vs Individual Unit Serial Numbers: Many LeftHand / HP P4000 Storage Modules are purchased as part of a "bundle" or "SAN" package. In those cases, each node will have a label with its individual serial number, but will also have a separate label with the "Bundle Serial Number". When providing serial numbers to technical support for contract or support entitlement purposes, you will always refer to the bundle serial number. The bundle serial number is what the warranty and support contract are tied to. NOTE: Below are the primary Support contact numbers. Other paths also exist and take you to the same phone queue. • Americas 1-800-633-3600, at the voice prompt, say "LeftHand Solution" • Europe, Middle East and Africa Note: If your country is not listed, contact your local service provider Country HP Contract Support numbers Algeria Angola Armenia +213 21 67 66 66 +234 1 27 14 777 +7 495 797 3525 Austria 08 1000 2000 Azerbaijan Bahrain +7 495 797 3525 +971 4 390 4785 Belarus +7 495 797 3525 Belgium Bulgaria Croatia 078 250 144 2 960 1963 1 6060 230 Cyprus +30 210 876 1880 Czech Republic Denmark Egypt 261 307 505 35 25 65 00 0800 888 7 888 Estonia Faroe Islands Finland France 6 813 823/ After hours: +358 204 912 746 +45 3525 6500 0203 203 00 or 0203 225 00 0825 00 4123 Georgia +7 495 797 3525 Germany Gibraltar 01805 332 525 +44 207 949 0148 Greece 801 11 47 22 73 Greenland Guernsey Hungary +45 3525 6500 0870 842 2330 06 1 382 11 22 Iceland +45 3525 6500 8