HP P6300 HP EVA Updating Product Software Guide (xcs10001000) (5697-2423, Dece - Page 4

Saving array configuration data 38 Task checklist...39 3 Upgrading the Enterprise Virtual Array 41 Step 1. Checking the health of the Enterprise Virtual Array 41 Step 2. Configure User-Initiated Service Mode (UISM 43 Step 3. Disabling array passwords 44 Step 4. Halting all host access to the array for an offline upgrade 44 Step 5. Upgrading the controller software 45 Resetting the I/O module...54 Step 6. Upgrading the disk drive firmware 55 Upgrading firmware on all disks 56 Upgrading firmware on a single disk 60 Step 7. Entering array passwords 60 Enabling password access in HP P6000 Command View 61 Step 8. Resuming array operation 61 Task checklist...63 4 Troubleshooting 64 HP P6000 Command View...64 HP P6000 Command View with a management server 64 HP P6000 Command View errors 64 View is not set or view list is null 64 HTTP status 404, not found or status 503, no service 65 Unknown storage system 65 No storage systems found 66 Creating disk groups with double protection level 67 Security credentials configuration 67 Upgrading the disk drive firmware 67 Selecting an array ...68 Disabling DR group failsafe mode 69 Downloading the controller software file 69 Invalid firmware image file (Status code 21006 69 Bad image header (Status code 65 70 Offline array ...70 Multiple resynchronizations ...70 5 Support and other resources 72 Contacting HP...72 HP technical support...72 Subscription service...72 Documentation feedback...72 Related information...72 Documents...72 Websites...72 Typographic conventions...73 Index...74 4 Contents