HP PSC 2100 HP PSC 2100 Series all-in-one - (English) Reference Guide - Page 38

If the New Hardware Message appears Windows 98

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hp psc 2100 series If the New Hardware Message appears (Windows 98, 2000, ME, or XP) If you set up your HP PSC and connect it directly to your computer before you install the software, you may encounter one of the following messages: To avoid errors, install the HP PSC software before you connect the HP PSC to your computer. If one of the above messages appeared and you clicked Next or OK, do the following: 1 Press Esc on your keyboard to exit. 2 Turn off your HP PSC. 3 Disconnect the HP PSC from your computer (detach the USB cable). 4 Follow the software installation steps outlined in the Setup Poster that came with your HP PSC. If the previous version installed message appears If you receive a message that you have a previously installed version, you will not be able to finish installing the HP PSC software. You will have to uninstall the previously installed version in order to install the HP PSC software. If your computer is unable to communicate with your HP PSC If communication cannot be established between your computer and HP PSC (for example, the HP PSC status icon has the yellow error triangle), try the same tasks outlined under If Microsoft's New Hardware Found message does not appear on page 33. 34 additional setup information

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additional setup information
34
hp psc 2100 series
If the New Hardware Message appears (Windows 98, 2000, ME, or XP)
If you set up your HP PSC and connect it directly to your computer
before
you install the software, you may encounter one of the following messages:
To avoid errors, install the HP PSC software before you connect the HP PSC
to your computer. If one of the above messages appeared
and
you clicked
Next
or
OK
, do the following:
1
Press
Esc
on your keyboard to exit.
2
Turn off your HP PSC.
3
Disconnect the HP PSC from your computer (detach the USB cable).
4
Follow the software installation steps outlined in the Setup Poster that
came with your HP PSC.
If the previous version installed message appears
If you receive a message that you have a previously installed version, you
will not be able to finish installing the HP PSC software.
You will have to uninstall the previously installed version in order to install
the HP PSC software.
If your computer is unable to communicate with your HP PSC
If communication cannot be established between your computer and
HP PSC (for example, the HP PSC status icon has the yellow error triangle),
try the same tasks outlined under
If Microsoft’s New Hardware Found
message does not appear
on page 33.