HP PageWide Managed P75050 On-Site Installation Guide - Page 65

Update Firmware, Determine the installed revision of firmware, Support Tools

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Update Firmware To download the most recent firmware upgrade for the printer, go to: ● In the US, go to www.hp.com/support/pagewidecolor750 or www.hp.com/support/pagewidecolor772MFP. a. Select Get drivers, Software, and Firmware, and then select the appropriate product by name. NOTE: More than one printer model might be listed. Make sure to select the correct model so that the upgraded firmware supports all of the printer functions. b. Select the driver language and operating system. c. Locate the firmware download, and then select Download. ● Outside the U.S., go to www.hp.com/support. a. Select your country/region. b. Select Drivers & Downloads. c. Enter the product name in the Find my product dialogue box, and then select Go. TIP: Click on the How do I find my product name/number? link to see a short video on identifying the printer name and number. d. Select the appropriate product by name. NOTE: More than one printer model might be listed. Make sure to select the correct model so that the upgraded firmware supports all of the printer functions. e. Select the driver language and operating system. f. Locate the firmware download, and then select Download. ● Determine the installed revision of firmware ● Perform a firmware upgrade Determine the installed revision of firmware Determine the installed revision of firmware (large touchscreen) 1. From the Home screen on the printer control panel, scroll to and touch the Support Tools button. 2. Open the following menus: ● Maintenance ● Reports 3. Touch the System Information item. 4. Find the firmware version in the list that appears on the control-panel display. Touch Done to return to the Troubleshooting sub menu, or use the Back button or Home button to return to the main menu. ENWW Update Firmware 61

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Update Firmware
To download the most recent
firmware
upgrade for the printer, go to:
●
In the US, go to
www.hp.com/
support/pagewidecolor750
or
www.hp.com/
support/pagewidecolor772MFP
.
a.
Select
Get drivers, Software, and Firmware
, and then select the appropriate product by name.
NOTE:
More than one printer model might be listed. Make sure to select the correct model so that
the upgraded
firmware
supports all of the printer functions.
b.
Select the driver language and operating system.
c.
Locate the
firmware
download, and then select
Download
.
●
Outside the U.S., go to
www.hp.com/
support
.
a.
Select your country/region.
b.
Select
Drivers & Downloads
.
c.
Enter the product name in the
Find my product
dialogue box, and then select
Go
.
TIP:
Click on the
How do I
find
my product name/number?
link to see a short video on identifying the
printer name and number.
d.
Select the appropriate product by name.
NOTE:
More than one printer model might be listed. Make sure to select the correct model so that
the upgraded
firmware
supports all of the printer functions.
e.
Select the driver language and operating system.
f.
Locate the
firmware
download, and then select
Download
.
●
Determine the installed revision of
firmware
●
Perform a
firmware
upgrade
Determine the installed revision of
firmware
Determine the installed revision of
firmware
(large touchscreen)
1.
From the
Home
screen on the printer control panel, scroll to and touch the
Support Tools
button.
2.
Open the following menus:
●
Maintenance
●
Reports
3.
Touch the
System Information
item.
4.
Find the
firmware
version in the list that appears on the control-panel display. Touch
Done
to return to the
Troubleshooting
sub menu, or use the
Back
button or
Home
button to return to the main menu.
ENWW
Update Firmware
61