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HP Pavilion Desktop PC TP01-2000a User Guide - Page 15

Shutting down (turning off) the computer, Shut down command.

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Table 2-1 USB ports and descriptions (continued) Component USB Type-C port USB Type-C SuperSpeed port - or - USB Type-C SuperSpeed Plus port Description Connects a USB device, provides data transfer, and (for select products) charges small devices (such as a smartphone) when the computer is on or in Sleep mode. NOTE: Use a standard USB Type-C charging cable or cable adapter (purchased separately) when charging a small external device. Connects a USB device, provides high-speed data transfer, and (for select products) charges small devices (such as a smartphone) when the computer is on or in Sleep mode. NOTE: Use a standard USB Type-C charging cable or cable adapter (purchased separately) when charging a small external device. Connects a USB device, provides high-speed data transfer, and (for select products) charges small devices (such as a smartphone) when the computer is on or in Sleep mode. NOTE: Use a standard USB Type-C charging cable or cable adapter (purchased separately) when charging a small external device. USB Type-C Thunderbolt port with HP Sleep and Connects a USB device, provides high-speed data transfer, and Charge charges small devices (such as a smartphone), even when the computer is off. - and - Connects a display device that has a USB Type-C connector, providing DisplayPort™ output. NOTE: Use a standard USB Type-C charging cable or cable adapter (purchased separately) when charging a small external device. USB Type-C SuperSpeed port and DisplayPort connector Connects a USB device, provides high-speed data transfer, and (for select products) charges small devices (such as a smartphone) when the computer is on or in Sleep mode. NOTE: Use a standard USB Type-C charging cable or cable adapter (purchased separately) when charging a small external device. - and - Connects a DisplayPort device that has a USB Type-C connector, providing display output. Shutting down (turning off) the computer Although you can turn off the computer with the power button, HP recommends that you use the Windows Shut down command. IMPORTANT: Unsaved information is lost when the computer shuts down. Be sure to save your work before shutting down the computer. Shutting down (turning off) the computer 7

Section	Page
Getting started	9
Best practices	9
Caring for your safety and comfort	9
Advantages of flicker-free technology (select products only)	10
Adjusting low blue light mode (select products only)	10
Restoring monitor brightness to factory default (select products only)	10
Getting information	10
Getting to know your computer	13
Locating hardware	13
Locating software	13
Setting up your computer	13
Identifying USB ports	14
Shutting down (turning off) the computer	15
Connecting to a network	17
Connecting to a wireless network	17
Using the wireless controls	17
Airplane mode key	17
Operating system controls	17
Connecting to a WLAN	18
Using HP Mobile Broadband (select products only)	18
Using GPS (select products only)	19
Using Bluetooth wireless devices (select products only)	19
Connecting Bluetooth devices	19
Connecting to a wired network—LAN (select products only)	20
Enjoying entertainment features	21
Using the camera	21
Using audio	21
Connecting speakers	21
Connecting headphones	21
Connecting a microphone	22
Connecting headsets	22
Using sound settings	22
Sound settings	22
Audio settings	22
Using video	22
Connecting a DisplayPort device using a USB Type-C cable (select products only)	23
Connecting a Thunderbolt device using a USB Type-C cable (select products only)	24
Connecting video devices by using a VGA cable (select products only)	25
Connecting video devices using an HDMI cable (select products only)	25
Connecting a high-definition TV or monitor using HDMI	25
Setting up HDMI audio	26
Turn on HDMI audio	26
Return audio to computer speakers	27
Connecting digital display devices using a Dual-Mode DisplayPort cable (select products only)	27
Discovering and connecting to Miracast-compatible wireless displays (select products only)	28
Using data transfer	28
Connecting devices to a USB Type-C port (select products only)	28
Navigating the screen	30
Using touch gestures (select products only)	30
Using the keyboard and mouse	30
Using the action keys or hot keys	30
Action keys	30
Maintaining your computer	32
Improving performance	32
Using Disk Defragmenter	32
Using Disk Cleanup	32
Using HP 3D DriveGuard (select products only)	32
Identifying HP 3D DriveGuard status	33
Updating programs and drivers	33
Updating programs and drivers using Windows 10	33
Updating programs using Windows 10 S	33
Updating drivers using Windows 10 S	33
Cleaning your computer	34
Enabling HP Easy Clean (select products only)	34
Removing dirt and debris from your computer	34
Cleaning your computer with a disinfectant	35
Caring for wood veneer (select products only)	36
Traveling with or shipping your computer	36
Securing your computer and information	38
Computer security features	38
Troubleshooting	40
Computer does not start	40
Power	41
Monitor (select products only)	41
Keyboard and mouse (with cable)	42
Keyboard and mouse (wireless)	42
Speakers and sound	42
Internet access	43
Software troubleshooting	44
Using HP PC Hardware Diagnostics	46
Using HP PC Hardware Diagnostics Windows (select products only)	46
Using an HP PC Hardware Diagnostics Windows hardware failure ID code	46
Accessing HP PC Hardware Diagnostics Windows	46
Accessing HP PC Hardware Diagnostics Windows from HP Help and Support (select products only)	46
Accessing HP PC Hardware Diagnostics Windows from Support Assistant	47
Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)	47
Downloading HP PC Hardware Diagnostics Windows	47
Downloading the latest HP PC Hardware Diagnostics Windows version from HP	47
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store	47
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	48
Installing HP PC Hardware Diagnostics Windows	48
Using HP PC Hardware Diagnostics UEFI	48
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code	48
Starting HP PC Hardware Diagnostics UEFI	49
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	49
Downloading the latest HP PC Hardware Diagnostics UEFI version	49
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	49
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	50
Downloading Remote HP PC Hardware Diagnostics UEFI	50
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	50
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	50
Customizing Remote HP PC Hardware Diagnostics UEFI settings	50
Backing up, restoring, and recovering	52
Backing up information and creating recovery media	52
Using Windows tools for backing up	52
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	52
Restoring and recovering your system	52
Creating a system restore	53
Restoring and recovery methods	53
Recovering using HP Recovery media	53
Changing the computer boot order	54
Using HP Sure Recover (select products only)	54
Operating specifications	55
Electrostatic discharge	56
Accessibility	57
HP and accessibility	57
Finding the technology tools you need	57
The HP commitment	57
International Association of Accessibility Professionals (IAAP)	58
Finding the best assistive technology	58
Assessing your needs	58
Accessibility for HP products	58
Standards and legislation	59
Standards	59
Mandate 376 – EN 301 549	59
Web Content Accessibility Guidelines (WCAG)	59
Legislation and regulations	60
Useful accessibility resources and links	60
Organizations	60
Educational institutions	60
Other disability resources	61
HP links	61
Contacting support	61
Support information	62
How to get help	62
Where to get help	62
Customer support for repairs	63
Before upgrading your hardware	63

Match case Limit results 1 per page

Table 2-1

USB ports and descriptions

(continued)

Component

Description

USB Type-C port

Connects a USB device, provides data transfer, and (for select

products) charges small devices (such as a smartphone) when

the computer is on or in Sleep mode.

NOTE:

Use a standard USB Type-C charging cable or cable

adapter (purchased separately) when charging a small external

device.

USB Type-C SuperSpeed port

Connects a USB device, provides high-speed data transfer,

and (for select products) charges small devices (such as a

smartphone) when the computer is on or in Sleep mode.

NOTE:

Use a standard USB Type-C charging cable or cable

adapter (purchased separately) when charging a small external

device.

– or –

USB Type-C SuperSpeed Plus port

Connects a USB device, provides high-speed data transfer,

and (for select products) charges small devices (such as a

smartphone) when the computer is on or in Sleep mode.

NOTE:

Use a standard USB Type-C charging cable or cable

adapter (purchased separately) when charging a small external

device.

USB Type-C Thunderbolt port with HP Sleep and

Charge

Connects a USB device, provides high-speed data transfer, and

charges small devices (such as a smartphone), even when the

computer is oﬀ.

– and –

Connects a display device that has a USB Type-C connector,

providing DisplayPort™ output.

NOTE:

Use a standard USB Type-C charging cable or cable

adapter (purchased separately) when charging a small external

device.

USB Type-C SuperSpeed port and DisplayPort

connector

Connects a USB device, provides high-speed data transfer,

and (for select products) charges small devices (such as a

smartphone) when the computer is on or in Sleep mode.

NOTE:

Use a standard USB Type-C charging cable or cable

adapter (purchased separately) when charging a small external

device.

– and –

Connects a DisplayPort device that has a USB Type-C connector,

providing display output.

Shutting down (turning oﬀ) the computer

Although you can turn oﬀ the computer with the power button, HP recommends that you use the Windows

Shut down command.

IMPORTANT:

Unsaved information is lost when the computer shuts down. Be sure to save your work before

shutting down the computer.

Shutting down (turning oﬀ) the computer