HP Pavilion Desktop PC TP01-2000a User Guide - Page 43

Table 8-6 Speaker symptoms and solutions Symptom Possible solution Volume is very low or unsatisfactory No sound is produced Be sure that you connected the speakers to the audio-out (black) jack on the back of the computer. (Additional audio jacks are used for multiple-channel speakers.) Detached nonpowered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. Replace the nonpowered speakers with powered speakers. 1. Type control panel in the taskbar search box, and then select Control Panel. Select System and Security. 2. Under Security and Maintenance, select Troubleshoot common computer problems, and then select Playing Audio. Be sure that you connected powered speakers and that they are turned on. Turn off your computer, and then disconnect and reconnect the speakers. Be sure that the speakers are connected to an audio jack, not a microphone or headphone jack. To resume from Sleep mode, press the Sleep button (select products only), or press esc. Unplug headphones if they are connected to your computer (or speaker system). Internet access If you have internet access problems, refer to the following table for possible solutions. Table 8-7 Internet access symptoms and solutions Symptom Possible solution Cannot connect to the internet 1. Right-click the network status icon in the notification area, at the far right of the taskbar. 2. Select Troubleshoot problems. Verify that you are using the proper cables for your internet connection type. Your computer might have a dial-up modem and an Ethernet network adapter (also called a network interface card, or NIC). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to a local area network (LAN). Do not connect a telephone cable to the network adapter, and do not connect a network cable to a telephone line; doing so might damage the network adapter. Run the wireless setup wizard. 1. Type control panel in the taskbar search box, and then select Control Panel. Select Network and Internet, and then select Network and Sharing Center. 2. In the Network and Sharing Center window, select Set up a new connection or network to open the wizard, and then follow the on-screen instructions. If your system has an external antenna, try moving the antenna to a better position. If the antenna is internal, try moving the computer. Try to connect again later, or contact your ISP for assistance. Cannot connect to the internet but there is no error message 1. Right-click the network status icon in the notification area, at the far right of the taskbar. 2. Select Troubleshoot problems. No network connection 1. Type repair in the taskbar search box, and then select Identify and repair network problems. icon in the notification area 2. Follow the on-screen instructions. Internet access 35