HP Pavilion zd8000 HP Pavilion zd8000 Notebook PC - Maintenance and Service Gu - Page 41

Flowchart 2.13-No OS Loading, Diskette Drive

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Troubleshooting Flowchart 2.13-No OS Loading, Diskette Drive OS not loading from diskette drive. Reseat diskette drive. Y OS loading? N Done Y Nonsystem disk message? N N Bootable diskette in drive? Install bootable diskette and reboot notebook. Y N Boot from another device? Y N Diskette drive enabled in the Setup utility? Y Y Is diskette drive boot order correct? N Go to "Flowchart 2.17-Nonfunction ing Device." Check diskette for system files. Try different diskette. Y Enable drive and cold boot notebook. Nonsystem disk error? N Y Reset the notebook. Refer to Section 1.2, "Resetting the N Notebook," for instructions. OS loading? 1. Replace diskette drive. 2. Replace system board. Done Change boot priority using the Setup utility. Go to "Flowchart 2.17-Nonfunctioning Device." Maintenance and Service Guide 2-19

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Troubleshooting
Maintenance and Service Guide
2–19
Flowchart 2.13—No OS Loading, Diskette Drive
Done
Y
N
Reseat
diskette drive.
OS not loading
from
diskette drive.
Done
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
N
N
OS
loading?
Nonsystem
disk message?
Bootable
diskette
in drive?
Install bootable
diskette and
reboot notebook.
Check diskette
for system files.
Try different
diskette.
1. Replace
diskette drive.
2. Replace system
board.
Nonsystem
disk error?
OS
loading?
Boot
from another
device?
Enable drive
and cold boot
notebook.
Is diskette
drive boot
order
correct?
Change boot
priority using
the Setup utility.
Go to
“Flowchart
2.17—Nonfunction
ing Device.”
Diskette
drive enabled
in the Setup
utility?
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Reset the
notebook. Refer to
Section 1.2,
“Resetting the
Notebook,”
for
instructions.