HP Pavilion zd8000 HP Pavilion zd8000 Notebook PC - Maintenance and Service Gu - Page 43

Flowchart 2.15-No Audio, Part 1 - speaker replacement

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Troubleshooting Flowchart 2.15-No Audio, Part 1 No audio. Turn up audio internally or externally. Y Audio? N Done Y Notebook in expansion base (if applicable)? N Undock N Internal audio? Go to "Flowchart 2.16-No Audio, Part 2." Y Go to "Flowchart 2.16-No Audio, Part 2." Replace the following expansion base components one at a time, as applicable. Check audio status after each change. 1. Reseat expansion base audio cable. 2. Replace audio cable. 3. Replace speaker. 4. Replace expansion base audio board. 5. Replace backplane board. 6. Replace I/O board. Go to "Flowchart 2.17-Nonfunctioning Device." N Y Audio? Done Maintenance and Service Guide 2-21

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Troubleshooting
Maintenance and Service Guide
2–21
Flowchart 2.15—No Audio, Part 1
No audio.
N
Notebook in
expansion base
(if applicable)?
Internal
audio?
Audio?
Done
Undock
Audio?
Done
Turn up audio
internally or
externally.
Go to
“Flowchart
2.16—No Audio,
Part 2.”
Go to
“Flowchart
2.16—No Audio,
Part 2.”
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Replace the following expansion base
components one at a time, as applicable.
Check audio status after each change.
1. Reseat expansion base audio cable.
2. Replace audio cable.
3. Replace speaker.
4. Replace expansion base audio board.
5. Replace backplane board.
6. Replace I/O board.
Y
Y
Y
Y
N
N
N