HP Photosmart 1300 HP PhotoSmart 1315 - (English) Basics Guide - Page 49

troubleshooting

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troubleshooting 5 Your HP PhotoSmart printer is designed to be reliable and easy to use. The following pages offer tips and advice for addressing frequently asked questions. Before you begin, make sure: • All the cable connections between your printer and computer are secure. • You are using the correct cable for your operating system. For more information, see "cables" on page 3. Find answers to your questions quickly on the following pages: • Windows is displaying a "connection lost message." See "important Windows PC information" on page 44. • The printer software will not install. See "software problems" on page 45. • The printer is connected through USB and is having problems. See "USB connection problems" on page 47. • The printer is very slow. See "printer problems" on page 50. • Photos are not printing correctly. See "print quality problems" on page 56. • There is an error message on the printer's LCD. See "error messages" on page 57. 43

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troubleshooting
Your HP PhotoSmart printer is designed to be reliable and easy to use. The
following pages offer tips and advice for addressing frequently asked
questions. Before you begin, make sure:
•
All the cable connections between your printer and computer are
secure.
•
You are using the correct cable for your operating system. For more
information, see “cables” on page 3.
Find answers to your questions quickly on the following pages:
•
Windows is displaying a “connection lost message.”
See “important Windows PC information” on page 44.
•
The printer software will not install.
See “software problems” on page 45.
•
The printer is connected through USB and is having problems.
See “USB connection problems” on page 47.
•
The printer is very slow.
See “printer problems” on page 50.
•
Photos are not printing correctly.
See “print quality problems” on page 56.
•
There is an error message on the printer’s LCD.
See “error messages” on page 57.