HP Photosmart 1300 HP PhotoSmart 1315 - (English) Basics Guide - Page 51

software problems

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hp photosmart 1315 color printer Additional messages will appear while the computer tries to establish the connection to the printer. When this is finished, one of the following messages may appear: • Found hp photosmart printer - Printing and card access are now available. • Cannot find the hp photosmart printer - Printing may be available but card access is NOT available. software problems Problem Possible cause Solution I inserted the printer software CD, but the computer could not read it. The CD was not properly 1 installed. OR 2 The CD-ROM drive may be damaged. OR 3 The CD may be damaged. Reinsert the CD and try again. Try inserting a CD you know works. If that CD does not work, you may need to service your CD-ROM drive. If other CDs work but the printer software CD does not work, you may have a damaged CD. You can download the printer software from the HP Web site or call the software distribution center. See the Services and Support booklet that came with your printer. 45

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hp photosmart 1315 color printer
45
Additional messages will appear while the computer tries to establish the
connection to the printer. When this is finished, one of the following
messages may appear:
•
Found hp photosmart printer - Printing and card access are now
available.
•
Cannot find the hp photosmart printer - Printing may be available but
card access is NOT available.
software problems
Problem
Possible cause
Solution
I inserted the printer
software CD, but the
computer could not
read it.
The CD was not properly
installed.
OR
The CD-ROM drive may be
damaged.
OR
The CD may be damaged.
1
Reinsert the CD and try again.
2
Try inserting a CD you know works. If
that CD does not work, you may need to
service your CD-ROM drive.
3
If other CDs work but the printer
software CD does not work, you may
have a damaged CD. You can
download the printer software from the
HP Web site or call the software
distribution center. See the Services and
Support booklet that came with your
printer.