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HP Photosmart 318 HP Photosmart 318 Digital Camera - User Guide - Page 68

Error messages, Error, message, Possible cause, Solution, Problem - photosmart software download

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Problem Possible cause Solution The computer does not recognize the camera and the automatic image unload does not start. The camera is not configured correctly for the type of computer you have. Open the Setup menu and check the PC Connect Mode setting: • If you are using a Windows computer, make sure PC Connect Mode is set to Digital Camera. • If you are using a Macintosh computer, make sure PC Connect Mode is set to Disk Drive. You have not taken any new pictures since the last time you unloaded images to your computer. When you unload images to your computer, the images are still stored in the camera until you delete them. If you take new pictures and then unload images again, the automatic unload software ignores the old images. If you have no new images in your camera when you connect it to the computer, the automatic unload does not take place. Your Macintosh computer has an older version of OS 8.6, which does not support USB mass storage. Go to the Support section of www.apple.com and download the USB Mass Storage Support (version 1.3.5) update. Error messages If an error message appears on the image display, try one of the following solutions. Error message BAD CF CARD! BATTERIES ARE TOO LOW FOR LIVE VIEW Possible cause The CF memory card is damaged. Power in the batteries is insufficient for you to preview your pictures. However, you can take pictures or review your images. Solution Reformat the CF memory card or replace the card. Press the button to turn the image display off and use the viewfinder to frame your pictures. 60 HP photosmart 318 User Guide

Section	Page
Trademark and copyright information	4
Getting started	9
Camera parts	9
Quick setup	11
Step 1: Attach the wrist strap	11
Step 2: Install the batteries	11
Step 3: Turn the camera on	12
Step 4: Choose the camera language	12
Step 5: Set the camera date and time	13
Automatic power-off	13
To review your images	14
To navigate the menus	14
Storing images on a CF memory card	15
Taking pictures	17
Taking a picture	17
Using automatic focus and automatic exposure	18
Using focus lock	18
Previewing your pictures	19
To preview a picture	19
Tips for taking the best pictures	20
Reviewing your images	23
Viewing your images	23
Creating a print order	24
To create or edit a print order	25
Deleting your images	26
To delete images	26
Viewing small versions (thumbnails) of your images	27
To look at thumbnails of your images	27
Magnifying your images	27
To magnify an image	27
Adjusting the camera settings	29
Using the flash	29
To change the flash setting	30
Changing the image quality	31
To change the image quality	32
Using the digital zoom	32
To use the digital zoom	33
Using the self-timer	33
To use the self-timer	33
Setting the date and time	34
To set the date and time	34
Changing the camera language	35
To set the camera language	35
Setting the welcome screen	35
To change the image on the welcome screen	35
Sharing and printing images	37
System requirements for a Windows computer	38
Installing the software on a Windows computer	39
To install the bonus software	39
Connecting the camera to a Windows computer	39
To connect the camera to a Windows computer	40
Unloading images to a Windows computer	40
To unload images automatically	40
Using the camera with a Windows NT 4.0 computer	41
To use an HP printer that has a memory card slot	41
To use a memory card reader	42
System requirements for a Macintosh computer	43
Changing the PC Connect Mode setting	43
Installing the software on a Macintosh computer	44
To install the bonus software	44
Connecting the camera to a Macintosh computer	44
To connect the camera to a Macintosh computer	45
Unloading images to a Macintosh computer	45
To automatically unload images to a Macintosh computer	46
Tips for unloading images to a Macintosh computer	46
Unloading images without using the software	47
To unload images to a Windows or Macintosh computer	47
Using a card reader	48
Printing images without a computer	48
Storing images inmemory	49
Determining the number of pictures you can take	50
Using a CF memory card	51
Installing a CF memory card	52
To install a CF memory card	52
Checking the CF memory card status	53
Using both internal memory and a CF memory card	54
To copy images from internal memory to a CF memory card	54
Formatting memory	55
To format internal memory or a CF memory card	55
Powering and maintaining your camera	57
Powering your camera	57
Determining if the batteries need to be changed	57
Replacing batteries	59
To insert new batteries:	59
To connect an AC power adapter:	60
Camera	61
Memory cards	61
Troubleshooting, support, and warranties	63
Problems and solutions	63
Error messages	68
Visiting HP Web sites	70
HP product support	70
HP photosmart Web site	70
HP assistance	70
Visiting related Web sites	70
How HP can help	71
Before you call	71
Obtaining support within the United States	71
Free telephone support for one year	71
After the first year	71
Upgraded warranty options	72
Obtaining support worldwide	72
Hardware repair services	76

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HP photosmart 318 User Guide

Error messages

If an error message appears on the image display, try one of the

following solutions.

The computer

does not

recognize the

camera and

the automatic

image unload

does not

start.

The camera is not

configured correctly

for the type of

computer you have.

Open the

Setup

menu and check the

PC Connect Mode

setting:

•

If you are using a Windows

computer, make sure

PC Connect

Mode

is set to

Digital Camera.

•

If you are using a Macintosh

computer, make sure

PC Connect

Mode

is set to

Disk Drive

You have not taken

any new pictures

since the last time

you unloaded

images to your

computer.

When you unload images to your

computer, the images are still stored in

the camera until you delete them. If you

take new pictures and then unload

images again, the automatic unload

software ignores the old images. If you

have no new images in your camera

when you connect it to the computer, the

automatic unload does not take place.

Your Macintosh

computer has an

older version of OS

8.6, which does not

support USB mass

storage.

Go to the Support section of

www.apple.com and download the

USB

Mass Storage Support (version 1.3.5)

update.

Error

message

Possible cause

Solution

BAD CF CARD!

The CF memory card is

damaged.

Reformat the CF memory

card or replace the card.

BATTERIES ARE

TOO LOW FOR

LIVE VIEW

Power in the batteries is

insufficient for you to

preview your pictures.

However, you can take

pictures or review your

images.

Press the

button to turn

the image display off and use

the viewfinder to frame your

pictures.

Problem

Possible cause

Solution