HP Photosmart E327 User Guide - Page 86
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Problem Possible Cause Solution The camera responds very sluggishly when trying to review images. A slow optional memory card (like an MMC card) that is installed or too many images on the card can affect processing times. See Storage on page 121 and Memory capacity on page 123 for tips about memory cards. The camera may be processing an image. Wait until the Power/Memory light turns solid green, indicating that the camera has finished processing. I cannot transfer images from the camera to my computer. The HP Photosmart Software is not installed on the computer. Either install the HP Photosmart Software (see page 12), or see Using your camera without installing the HP Photosmart Software on page 69. The computer is unable to understand the Picture Transfer Protocol (PTP) standard. Set your camera to act as a Disk Drive (see page 74). 86 HP Photosmart E327 User Guide