HP Presario 18XL Maintenance & Service Guide Presario 1800/1800T Series-Mo - Page 53

TouchPad Interface Test Error Codes, Error Code, Description, Recommended Action

Page 53 highlights

Presario 1800/1800T Series Models: XL280, XL380, XL381, and XL390 Error Code 8601-xx 8602-xx TouchPad Interface Test Error Codes Description Mouse test failed Interface test failed Recommended Action The following steps apply to error codes 8601-xx through 8602-xx: 1. Replace the TouchPad and retest. 2. Replace the system board and retest. Error Code 3301-xx 3305-xx 6600-xx 6605-xx 6608-xx 6623-xx DVD or CD Drive Test Error Codes Description Recommended Action DVD or CD drive read test failed DVD or CD drive seek test failed ID test failed Read test failed Controller test failed Random read test failed The following steps apply to error codes 3301-xx through 6623-xx: 1. Replace the DVD or CD media and retest. 2. Verify that the speakers cables are properly connected. 3. Verify that drivers are loaded and properly installed. 4. Replace the CD/DVD drive and retest. 5. Replace the system board and retest. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES TROUBLESHOOTING 17

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P
RESARIO
N
OTEBOOK
M
AINTENANCE
AND
S
ERVICE
G
UIDE
1800 S
ERIES
T
ROUBLESHOOTING
17
Presario 1800/1800T Series
Models: XL280, XL380, XL381,
and XL390
TouchPad Interface Test Error Codes
Error Code
Description
Recommended Action
8601-xx
Mouse test failed
The following steps apply to error codes
8601-xx through 8602-xx:
1.
Replace the TouchPad
and retest.
2.
Replace the system board
and retest.
8602-xx
Interface test failed
DVD or CD Drive Test Error Codes
Error Code
Description
Recommended Action
3301-xx
DVD or CD drive read test failed
The following steps apply to error codes
3301-xx through 6623-xx:
1.
Replace the DVD or CD media and
retest.
2.
Verify that the speakers cables are
properly connected.
3.
Verify that drivers are loaded and
properly installed.
4.
Replace the CD/DVD drive
and retest.
5.
Replace the system board
and retest.
3305-xx
DVD or CD drive seek test failed
6600-xx
ID test failed
6605-xx
Read test failed
6608-xx
Controller test failed
6623-xx
Random read test failed