HP Presario 18XL Maintenance & Service Guide Presario 1800/1800T Series-Mo - Page 54
Troubleshooting without Diagnostics, Before Replacing Parts
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Presario 1800/1800T Series Models: XL280, XL380, XL381, and XL390 Troubleshooting without Diagnostics This section provides information about how to identify and correct some common hardware, memory, and software problems. It also explains several types of common messages that may be displayed on the screen. Ä CAUTION: Carefully match the symptoms against the problem described to avoid a misdiagnosis. Å WARNING: To avoid a potential shock hazard during troubleshooting procedures, disconnect all power sources before removing the keyboard cover or the display bezel. Select from the following to diagnose and solve problems related to each topic: Audio Battery CD or DVD Drive Diskette Drive Display Hard Drive Hardware Installation Keyboard/Numeric Keypad Memory PC Card Power Printer TouchPad Before Replacing Parts • Verify that all cables are properly connected to the parts that are to be tested. • Run Setup after connecting external devices. • Verify that all required device drivers are installed. • Verify that all required changes have been made to the CONFIG.SYS file. • Verify that all required changes have been made to the AUTOEXEC.BAT file. • Verify that all printer drivers have been installed for each application. • Check the printer connection. 18 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES