HP Presario 18XL Maintenance & Service Guide Presario 1800/1800T Series-Mo - Page 64

PC Card Solutions, PC Card, Problem, Probable Cause, Solutions, Global, Settings

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Presario 1800/1800T Series Models: XL280, XL380, XL381, and XL390 PC Card Solutions The following table lists some causes and solutions for PC card problems. PC Card Problem While turned on, the Notebook does not beep when a PC card is inserted. PC card modem, fax, or network card does not work. PC card modem or fax card does not work. Probable Cause Card is not inserted properly. PC card beeps are disabled. Speaker is turned off or volume is turned down. PC card drivers are not installed. Card or card driver is not supported. Card is not fully inserted into the slot or is not inserted properly. Telephone cord is not plugged in all the way. Necessary drivers are not installed (enabled). You are trying to access the card using the wrong COM port. The card conflicts with a serial device. Solution(s) Make sure that the card is inserted properly. From Control Panel, double-click PC Card, click the Global Settings tab, and enable PC Card sound effects. Press Volume buttons to turn the speaker on and then increase the volume. From Control Panel, double-click Add New Hardware for installation instructions. If PC card or drivers are not compatible with Windows, install drivers and use the PC card in MS-DOS mode. Contact a Compaq authorized Service Provider for a list of PC cards tested sucessfully in Compaq platforms. Ensure that the card is inserted in the slot in the correct orientation. Check and secure telephone connection. Install drivers. See the Specifications chapter to verify the correct COM port. See the Specifications chapter to verify the correct address. 28 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

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28 T
ROUBLESHOOTING
P
RESARIO
N
OTEBOOK
M
AINTENANCE
AND
S
ERVICE
G
UIDE
1800 S
ERIES
Presario 1800/1800T Series
Models: XL280, XL380, XL381,
and XL390
PC Card Solutions
The following table lists some causes and solutions for PC card problems.
PC Card
Problem
Probable Cause
Solution(s)
While turned on, the
Notebook does not
beep when a PC card is
inserted.
Card is not inserted properly.
Make sure that the card is
inserted properly.
PC card beeps are disabled.
From Control Panel, double-click
PC Card
, click the
Global
Settings
tab, and enable
PC Card sound effects
.
Speaker is turned off or
volume is turned down.
Press
Volume
buttons to turn the
speaker on and then increase the
volume.
PC card drivers are not
installed.
From Control Panel, double-click
Add New Hardware
for
installation instructions.
If PC card or drivers are not
compatible with Windows, install
drivers and use the PC card in
MS-DOS mode.
Card or card driver is not
supported.
Contact a Compaq authorized
Service Provider for a list of
PC
cards tested sucessfully in
Compaq platforms.
PC card modem, fax,
or network card does
not work.
Card is not fully inserted into
the slot or is not inserted
properly.
Ensure that the card is inserted in
the slot in the correct orientation.
Telephone cord is not plugged
in all the way.
Check and secure telephone
connection.
Necessary drivers are not
installed (enabled).
Install drivers.
PC card modem or fax
card does not work.
You are trying to access the
card using the wrong COM
port.
See the
Specifications
chapter to
verify the correct COM port.
The card conflicts with a serial
device.
See the
Specifications
chapter to
verify the correct address.