HP Presario 6000 Getting Started - Compaq Presario 6000 and 8000 Series Comput - Page 74

Finding Help & Support ■ Disconnect all power cords from the electrical outlet and then from the computer and external devices. ■ Pack the computer and external devices in their original packing boxes or in sufficient packing material to protect them. Solving Minor Problems Before contacting a Compaq Support Specialist, keep in mind that the information needed to correct the problem may be at your fingertips. Try pressing the Internet Help G button on your keyboard. You may also find what you need in this troubleshooting section. For each situation, the Symptom indicates the sign or warning message for the type of problem you are having. The Problem identifies one or more reasons why the symptom may have occurred. The Solution describes what you should do to try to solve the problem. Some of the symptoms listed for certain troubleshooting problems will not apply to your computer. For problems relating specifically to the monitor or printer, refer to the documentation that came with that equipment. 7-4 Getting Started