HP Presario 6000 Getting Started - Compaq Presario 6000 and 8000 Series Comput - Page 99

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Finding Help & Support Power (Continued) Symptom Problem Solution Computer will not turn on and/or start. (Continued) Wrong memory modules were used in the upgrade, or memory modules were installed in the wrong location. Reinstall the old memory to return your computer to its original state. Refer to "Upgrading or Replacing Memory" on page 8-17 for instructions. Hard drive is damaged. Refer to the Warranty and Support Guide for details. Drive power, data, or power supply cables may not be properly connected. Reseat drive power, data, and power supply cables. See Chapter 8, "Upgrading the Computer" for instructions. Computer appears locked Software control of the up and won't turn off when power switch is not the power button is pressed. functional. Press and hold the Power button for at least 4 seconds until the computer turns off. Getting Started 7-29

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Getting Started
7–29
Finding Help & Support
Computer will not
turn on and/or start.
(Continued)
Wrong memory modules
were used in the upgrade,
or memory modules were
installed in the wrong
location.
Reinstall the old memory to return your computer to
its original state. Refer to “Upgrading or Replacing
Memory” on page 8–17 for instructions.
Hard drive is damaged.
Refer to the
Warranty and Support Guide
for details.
Drive power, data, or
power supply cables may
not be properly connected.
Reseat drive power, data, and power supply cables.
See Chapter 8, “Upgrading the Computer” for
instructions.
Computer appears locked
up and won’t turn off when
the power button is pressed.
Software control of the
power switch is not
functional.
Press and hold the Power button for at least 4 seconds
until the computer turns off.
Power
(Continued)
Symptom
Problem
Solution