HP Pro 3385 Micro Maintenance & Service Guide Pro 3330/3380 Microtower Pro - Page 162
Attempt the normal Windows Shut Down procedure. If, Computer seems to be locked up., Cause, Solution
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Computer seems to be locked up. Cause Program in use has stopped responding to commands. Solution 1. Use the task manager to close programs that do not respond. 2. Attempt the normal Windows "Shut Down" procedure. If this fails, press the power button for four or more seconds to turn off the power. To restart the computer, press the power button again. 152 Appendix A Troubleshooting Without Diagnostics
Computer seems to be locked up.
Cause
Solution
Program in use has stopped responding to commands.
1.
Use the task manager to close programs that do not
respond.
2.
Attempt the normal Windows “Shut Down” procedure. If
this fails, press the power button for four or more
seconds to turn off the power. To restart the computer,
press the power button again.
152
Appendix A
Troubleshooting Without Diagnostics