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HP ProLiant BL495c HP ProLiant BL495c Generation 5 Server Blade User Guide - Page 63

HP ProLiant Servers Troubleshooting Guide, HP ProLiant Servers, oubleshootin, g Guide

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Item 1 2 3 4 5 6 7 Refer to Server blade power-on problems flowchart (on page 60) "POST error messages and beep codes (on page 68)" "Video problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "Symptom information (on page 55)" "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Maintenance and service guides for c-Class server blades, located on the Documentation CD or the HP website (http://www.hp.com/go/bladesystem/documentation) • "Server information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • "Operating system information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) Troubleshooting 63

Section	Page
HP ProLiant BL495c Generation 5 Server Blade User Guide	1
Notice	2
Contents	3
Component identification	6
Front panel components	6
Front panel LEDs	7
System board components	8
Mezzanine connector definitions	8
System maintenance switch	9
System maintenance switch procedures	9
Clearing the system configuration	9
Accessing the redundant ROM	10
HP c-Class Blade SUV Cable	10
Operations	11
Power up the server blade	11
Power down the server blade	11
Remove the server blade	12
Remove the access panel	12
Install the access panel	13
Setup	14
Overview	14
Installing an HP BladeSystem c-Class enclosure	14
Installing server blade options	14
Installing interconnect modules	14
Interconnect bay numbering and device mapping	15
Connecting to the network	17
Installing a server blade	17
Completing the configuration	18
Hardware options installation	19
Introduction	19
Hard drive option	19
Memory option	20
Advanced ECC memory	21
DIMM installation guidelines	21
DIMM population order	21
Installing DIMMs	21
Processor option	23
Mezzanine card option	28
Cabling	30
Hard drive cabling	30
Using the HP c-Class Blade SUV Cable	30
Connecting locally to a server blade with video and USB devices	30
Accessing a server blade with local KVM	31
Accessing a server blade with local media devices	31
Software and configuration utilities	33
Server blade deployment tools	33
RBSU requirement for Linux deployment	33
Software drivers and additional components	33
HP BladeSystem c-Class Advanced management	34
Network-based PXE deployment	34
Deployment overview	34
Deployment infrastructure	35
Deployment methods	36
PXE deployment	36
CD-ROM deployment	37
Diskette image deployment	38
Configuration tools	39
SmartStart software	39
HP ROM-Based Setup Utility	40
Using RBSU	40
Auto-configuration process	40
Boot options	41
BIOS Serial Console	41
Configuring AMP modes	42
Array Configuration Utility	42
Option ROM Configuration for Arrays	42
Re-entering the server serial number and product ID	43
Management tools	43
Automatic Server Recovery	43
ROMPaq utility	44
iLO 2 technology	44
Erase Utility	44
StorageWorks library and tape tools	44
HP Systems Insight Manager	45
Management Agents	45
HP ProLiant Essentials Virtualization Management Software	45
HP ProLiant Essentials Vulnerability and Patch Management Pack	45
HP Insight Server Migration software for ProLiant	46
HP ProLiant Essentials Performance Management Pack	46
HP Insight Control Environment Suites	47
HP Insight Control Linux Edition	47
Redundant ROM support	47
Safety and security benefits	48
USB support and functionality	48
USB support	48
Internal USB functionality	48
External USB functionality	48
Diagnostic tools	49
HP Insight Diagnostics	49
HP Insight Diagnostics survey functionality	49
Integrated Management Log	49
Array Diagnostic Utility	50
Remote support and analysis tools	50
HP Insight Remote Support software	50
Keeping the system current	50
Drivers	50
ProLiant Support Packs	51
Operating system version support	51
System Online ROM flash component utility	51
Change control and proactive notification	51
Care Pack	52
Troubleshooting	53
Troubleshooting resources	53
Pre-diagnostic steps	53
Important safety information	54
Symbols on equipment	54
Warnings	54
Symptom information	55
Prepare the server for diagnosis	55
Service notifications	56
Loose connections	56
Troubleshooting flowcharts	56
Start diagnosis flowchart	57
General diagnosis flowchart	58
Server blade power-on problems flowchart	60
POST problems flowchart	62
OS boot problems flowchart	64
Server fault indications flowchart	66
POST error messages and beep codes	68
Battery replacement	69
Regulatory compliance notices	70
Regulatory compliance identification numbers	70
Federal Communications Commission notice	70
FCC rating label	70
Class A equipment	70
Class B equipment	70
Declaration of conformity for products marked with the FCC logo, United States only	71
Modifications	71
Cables	71
Canadian notice (Avis Canadien)	72
European Union regulatory notice	72
Disposal of waste equipment by users in private households in private households in the European Union	72
Japanese notice	73
BSMI notice	73
Korean notice	73
Laser compliance	74
Battery replacement notice	74
Taiwan battery recycling notice	75
Electrostatic discharge	76
Preventing electrostatic discharge	76
Grounding methods to prevent electrostatic discharge	76
Specifications	77
Environmental specifications	77
Server blade specifications	77
Technical support	78
Before you contact HP	78
HP contact information	78
Customer Self Repair	78
Acronyms and abbreviations	86