HP Q3715A HP Color LaserJet 5550 series - User Guide - Page 176
Bad Optional Tray, Card Slot X
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Control panel messages (continued) Control panel message Description Recommended action 8X.YYYY EIO ERROR The EIO accessory card in slot X has encountered a critical error. X Description 1: error in slot 1 2: error in slot 2 1. Turn the printer off and then back on. 2. If the problem persists, contact HP Support at http://www.hp.com/ support/clj5550. Access Denied MENUS LOCKED An attempt has been made to modify a menu item while the control panel security mechanism is enabled by the printer administrator. The message will disappear shortly, and the printer will return to Ready or BUSY state. Contact the printer administrator to change settings. BAD OPTIONAL TRAY CONNECTION The 500-sheet input tray is not making proper connection with the printer. 1. Verify that the printer is on a level surface. 2. Turn the printer off. 3. Reseat the printer on the 500-sheet input tray. 4. If the printer is on the optional printer stand, make sure that the support straps are attached to the rear of the stand and printer. 5. Turn the printer on after reseating the 500-sheet input tray. Calibrating... The printer is calibrating. No action necessary. Canceling... The printer is in the process of canceling a job. The message will continue to be displayed while the job is stopped, the paper path flushed, and any remaining incoming data on the active data channel is received and discarded. No action necessary. CARD SLOT X NOT FUNCTIONAL The flash card in slot X is not working correctly. 1. Turn the printer off. 2. Remove the card from the slot indicated and replace with a new card. Checking paper path The engine is turning its rollers to check No action necessary. for possible paper jams. Checking printer The engine is doing an internal test. No action necessary. CHOSEN PERSONALITY NOT AVAILABLE To continue press alternates with CHOSEN PERSONALITY NOT AVAILABLE For help press PJL encountered a request for a personality that did not exist in the printer. The job is aborted and no pages will be printed. 1. Press for detailed information. 2. Press and to step through the instructions. 3. Reprint using the correct driver for the device. 162 Chapter 8 Problemsolving ENWW